Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

What is a Virtual Phone System?

By Alex Christopher Subscribe to RSS | March 22nd 2012 | Views:

New business owners and those who are expanding their services have often heard the term virtual phone system at least once during their ventures. Understanding these systems and how they can have a positive impact on the operations of small businesses can save their owners precious time and money.


Small business owners often have their hands full with several aspects of their businesses; maintaining a phone system should not be one of them. A virtual phone system can handle everything from call routing to after-hours answering and even voicemail-to-email solutions. All of these are very important and can save business owners precious time that would be better spent on marketing or customer relations. Virtual phone systems are affordable and highly customizable; they can grow with any business as it develops and expands in the future, as well. Before making a decision, business owners should understand the different aspects of these systems.

How Does It Work?

Nearly any virtual phone system available on the market today enables its clients to use a toll free or local number for this service. In essence, the business is provided with a telephone number that they can share with clients and customers. When these clients and customers call that number, calls are forwarded to any phone number the client chooses. In this manner, businesses can keep their personal telephone numbers private while making use of a single telephone number and extensions to direct calls to the appropriate department or individual.

What Can They Do?

Virtual telephone systems can do much more than simply direct calls; they can also provide automated telephone attendants that greet callers as well as a choice of music for the callers to hear when they are put on hold. If new lines are needed due to expansion, all the business owner has to do is order another phone number from the service or add more extensions to the existing number. Employees that travel frequently can have calls to their extensions forwarded to other landlines or even to their personal mobile phones, if necessary. When voicemails become overwhelming, can choose the voice to text option and have them sent in the form of easy-to-read emails.

Mix and Match Features

Virtual telephone systems use the same internet network as faxes and emails, so business owners can choose which services will best meet the needs of their company. For instance, faxes that are sent to individuals can be routed directly into the recipient’s email inbox for immediate receipt; this eliminates the need for employees to continuously check the fax machine for incoming papers. Instant messaging is another fantastic application that can be used with a virtual telephone system – when a new message or fax comes in, a notification can be sent via text message.

When it comes to simplicity and organization, there is nothing as easy to use and maintain as a virtual telephone system. Business owners have a lot to contend with on a daily basis but the telephone should never take up the majority of their time.

Alex Christopher - About Author:
Alex Christopher is a marketing representative for iTeleCenter, a company that provides local, 1 800 and toll free number , in conjunction with virtual phone system to their clients. Services include call forwarding, voicemail and more.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:

Related Communication Articles Subscribe to RSS

Latest Nokia Smartphone: a phone with sophisticated features and classy designs
Published by Sushant-tech on May 4th 2012 | Communication
Though going at a slow speed in terms of Smartphone, Nokia has not certainly left behind in doing so...
Important Reasons to use cell phone unlock codes
Published by Editor123 on February 27th 2012 | Communication
Cell phone unlock codes make it easy to change this into a situation that works to your advantage. ...
How to implement unlock phone – an user guidelines at Unlockthatphone
Published by Editor123 on February 22nd 2012 | Communication
An unlock code is a reliable method to allow you to make the best possible choice available to you w...
Cut the cost of pricey phone calls using GSM Gateways
Published by James Blee on July 17th 2012 | Communication
GSM Gateways act as clever routing devices that divert landline calls to mobile networks significant...
Find and use cell unlocking code for cell phone
Published by Editor123 on February 14th 2012 | Communication
Phone unlock codes are legal, and are not damaging to your phone. The cellular service provider you...
Some of the smart features available for Home phone
Published by Annphilip on March 16th 2012 | Communication
Home phones available today has many advanced options compared to earlier phones. This gives the cha...
Mobile Phone Companies: with Remarkable Contract Cellular Cellular phone Plans
Published by Chris Adam on December 20th 2011 | Communication
Mobile Phone Companies: With Remarkable Contract Cellular Cellular phone Plans...
How to unlock phone – an user guidelines at Unlockthatphone
Published by Editor123 on February 6th 2012 | Communication
Once you have determined that it can be done to your phone, you will need to find a cell phone unloc...
Get to know all the phone system features to get the best hosted PBX
Published by Sophia Milller on November 29th 2011 | Communication
You cannot imagine what a modern phone system can offer you. You probably know of some features like...
General ideas of toll free numbers
Published by James Allen on July 17th 2012 | Communication
A toll free number can be an effective marketing tool whatever the size or scale of your business. ...
Change your cell phone with style
Published by Pace Butler on December 25th 2011 | Communication
If you love to keep new and latest mobile handsets with you and want to show your style to your frie...
What can we expect from the leading home phone services?
Published by Cody on June 13th 2012 | Communication
Security is one of the major issues with the cell phones. Anytime your cell phone conversations can ...
The Variety of phone 4 Cases Available
Published by James Blee on June 7th 2012 | Communication
It is great news that you are the owner of an iPhone 4. This is one of the most stylish phones in th...
Basic cell phone etiquettes that should be followed in public
Published by SharonThomas on June 12th 2012 | Communication
There are few people who carry a couple or more of cell phones. Businesses prefer using land phones ...
Find best cell unlocking codes for cell phone
Published by Editor123 on December 29th 2011 | Communication
Once you have determined which type of cell phone you have, it will be necessary to find a company t...
How to unlock phone – an user guidelines
Published by Editor123 on January 5th 2012 | Communication
The way that a cell phone unlock code works is by changing the data on the SIM card to allow access ...
Why buy wireless phone if you have a cell phone
Published by John Peterson on May 26th 2012 | Communication
Many people believe that the mobile phone is the best way to communicate with others. Also, if you t...
Advanced features of cell phones that make each phone more than a phone
Published by Annphilip on March 19th 2012 | Communication
The history tells us that the fax machine used telephone lines to transmit digital signals to a mode...
There are numerous factors when choosing a custom leather phone case
Published by Jack on April 15th 2012 | Communication
Luxury brands and specialty brand are already putting their focus on the incredibly big market for p...
Functions of Cloud based business phone system
Published by James Allen on July 18th 2012 | Communication
With Cloud system, adding an extension is a matter of reconfiguring the phone system by clicking set...