Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

Phone Survey is best to know the customer’s likes and dislikes

By Snooozy Subscribe to RSS | March 12th 2012 | Views:

Phone survey is being used by companies to know the views of their existing and upcoming future consumers. The IVR survey and automated phone survey is also conducted on phone but there is difference between these surveys. The IVR survey is done by the call centers on behalf of the company, while phone survey is generally done by the company itself through a direct interview.

Many companies and organizations squander lots of money to catch new customers but simultaneously ignore their existing customers. It is nice to attract new people but you should never forget your present customers. The phone survey is beneficial to keep the existing customers satisfied.

In the time of huge competition you can’t take risk of ignoring the customers’ priority. This has always been in trend to use advertising methods for guessing what the clientele want. Advertisements demand huge money to invest so you should also think the phone survey device which is very cost effective and simple to perform.

There are many benefits attached with the phone survey:

By conducting the phone survey you can get many advantages of face-to face talking. Live talking cost a great deal to company when company has to talk thousands of person, but by phone survey it is possible without costing much. SMS survey and mailing survey are somewhat costly than phone survey.

In this survey the customer is not known so the customer feels confident while answering the questions. Therefore the phone survey usually is unbiased and impartial. Impartiality is essential for any survey.

Feedback is considered the backbone for any survey. The survey dies if it doesn’t give proper and timely feedback. The feedback of the phone survey is very fast. You easily know the how many phones have been done and the location, sex, and age of your customers.

To ask the customers about the quality of your business and taking his suggestion for any type of improvement, it gives the customer the sense of loyalty. It creates strong relations between consumers and organizations. Then your customers start to advertise your company by admiring before friends and family members.

Although there are many telephone survey companies which provide the service of phone survey but only few of them which provide good service. So you should browse the internet and find out the company which best suits to your needs and requirements.

For more info:

Snooozy - About Author:
automated phone surveys
phone survey
survey phone

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:

Related Business Articles Subscribe to RSS

Find best unlock code for your cell phone
Published by Editor123 on December 1st 2011 | Business
You may have also wondered whether you could have your cell phone unlocked if you have a GSM type ph...
I phone application development changes the life of people
Published by Iphoneipadandroid Applicationdevelopment on February 26th 2012 | Business
Booming of the business of Iphone application brings a great potential in the field of communication...
Phone survey: the best marketing source
Published by Snooozy on February 28th 2012 | Business
According to the modern scenario of the market, every company joined a race for promoting their busi...
The best survey site 2012: Superpoints
Published by Greg Fields, Sr. on August 9th 2012 | Business
Superpoints is entirely free to subscribe to, totally free and an throughout great deal....
IVR survey strengthen the relations between customer and company
Published by Snooozy on March 9th 2012 | Business
In the time of huge competition every company wants to have strong relations with its customers. Thu...
Survey by phone is the most beneficial way to have feedbacks and reviews
Published by Snooozy on January 5th 2012 | Business

The Survey by phone could bestow with a broad variety of suitable data for businesses concerning...
Choose sleek iPhone 4 Cases for your phone
Published by James Blee on April 23rd 2012 | Business
The economic freedom has given the customers a greater option to spend money according to their desi...
Advantages of Survey by phone
Published by Snooozy on December 29th 2011 | Business

Survey by phone can endow with an extensive assortment of worthful data for lines of work about ...
Did your phone make its way to the recycle phone bank?
Published by Karl Leone on August 22nd 2012 | Business
Or did it plainly end up in the landfill like hundreds and thousands of phones do every day? It is t...
Great value home phone lines
Published by Paul Rowley on March 13th 2012 | Business
There are now a wide range of great home phone providers that offer customers low prices, great deal...
The survey software is a powerful tool to help businesses understand more their clients in a cost effective way
Published by Jack on May 24th 2012 | Business
Online surveys have become the quintessential tools for businesses. Quantitative and qualitative ana...
Luxury Marketing Would need to Get accustomed to Mobile phone handset & Modern Styles Via the web
Published by BenedyktWigan on June 18th 2012 | Business
Often, high-end tends to make so high-end brands 1 ) whether however you like, diamond, yet another ...
Significance of phone systems in an organization
Published by Samsung Business on January 13th 2012 | Business
Get expert advice and best prices on the Samsung phone systems for all business telephone system nee...
Digital phone system for voice clarity
Published by John Kumar on December 17th 2011 | Business
The digital phone system is the phone system of today and shares space with VoIP, the internet techn...
Choosing the phone and broadband packages that suit you
Published by Paul Rowley on March 13th 2012 | Business
There are now a great range of providers of home phone and broadband services in the UK, each offers...
Nokia c5 – smart phone with smart features
Published by Greatfones on May 23rd 2012 | Business
A perfect phone for a perfect communication is just a click away now. The easy transactions of the p...