Running a company is no walk in the park. Aside from the market and service-oriented aspects required to keep a company running, it also entails a lot of supervision and accounting....

Call centers are one of the fastest growing service-based industries in the world....

In a call center, its state-of-the-art equipment only forms half of its overall strength....

A call center is like a huge telephone – so big it can take multiple calls at any given time....