Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

How does Virtual PBX work?

By James Allen Subscribe to RSS | July 23rd 2012 | Views:
loading
 
  



A PBX (Private Branch Exchange) is denotes a piece of hardware that business organizations have traditionally used for communication purposes.

A Virtual PBX may be described as a phone system that is hosted by a service provider and the user is not required to buy or install any hardware at his business premises. It can be said that when you opt for a Virtual PBX, a telephony system is provided through an Internet download and that is managed by an outside service provider.

The Virtual PBX system is operated and wholly maintained by the service provider and the provider company assumes total responsibility freeing you to concentrate on your core business activities. This apart, the virtual PBX or hosted PBX offers a variety of highly useful features absent in any traditional or conventional PBX system.

PBX was initially introduced to enable business houses to manage their phone communications through in-house operators. Today, beyond just facilitating voice calls, PBX systems also connect fax machines, computer modems and other types of technology that transmit through phone lines.

The integration of voice telephony with digital data gave birth to the VoIP (Voice over Internet Protocol) PBX. Businesses enjoying VoIP facility were interested in using PBX systems, but could not afford the cost. This led to the concept of hosted or Virtual PBX system. With hosted VoIP, even a small or midsize business can benefit from a comprehensive VoIP system without having to buy hardware or hire staff to keep that system working.

With a Virtual PBX, all incoming calls are invariably answered on the service provider's hosted PBX equipment. Callers place calls from any phone, and then the calls are routed over the Public Switched Telephone Network (PSTN) to the Virtual PBX system.

The Virtual system answers the calls with a recorded greeting, plays a menu of connection options to the callers, and then routes the call to the appropriate extension.

Among a number of other benefits, virtual PBX requires no special training to operate and as such, it requires lower startup costs for any business.

Virtual PBX providers are today offering a host of features including auto-attendant, messaging, different types of call-forwarding, call-waiting options, speed dialing etc. Virtual PBX also provides sophisticated features that are unique to the integration of the phone and computer.

The integration of voice and data features can prove a veritable boon for any business enterprise. Since virtual PBX services host video, voice, and data conferencing, the user organization can achieve remote collaboration without incurring additional costs on software or hardware. Moreover, virtual PBX system offers an online method of tracking call data, which can help with billing and budgeting.

Virtual PBX has other advantages. The control panel for a phone system is accessible from any computer anywhere that has Internet access. Changing extensions, forwarding lines, and setting up voicemail require no more than a few mouse-clicks.

Furthermore, if a business moves, there is no PBX equipment to move, no phone numbers to change and hence no disruption of communications.

Virtual PBX systems are the order of the day and more and more business houses are switching over to Virtual PBX systems eliminating the bother of running a PBX.

James Allen - About Author:
To get more information about phone service as well as finding more information about Business VOIP, check our website for updates.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:
http://www.articleside.com/voip-articles/how-does-virtual-pbx-work.htm

Related VOIP Articles Subscribe to RSS

Benefits of an Effective Office Phone Service System
Published by Ramona Nelson on January 24th 2012 | VOIP

When one is running a business, there is bound to be a high use of the telephone although comput...
 
Pros and Cons of Internet Phone System
Published by James Allen on March 7th 2012 | VOIP
Internet phone system provides a host of useful features like call forwarding, call waiting, voicema...
 
The Advancement of Everyone’s Favorite Character – the Stick Man
Published by EugeneYeng on December 1st 2011 | VOIP
No one is really sure when it happened, but suddenly, the stick figure that has often lived out incr...
 
Competition in the Hosted PBX System
Published by James Allen on February 28th 2012 | VOIP
Hosted PBX systems perform on IP networks, meaning that they use the same circuitry and wiring as yo...
 
How to Find Leading VoIP Service Providers
Published by James Allen on January 20th 2012 | VOIP
Even the VoIP Phone Service plays a great role since it is more cost-effective results in less amoun...
 
Are VoIP Phone Systems the Phone Lines of the Future?
Published by Victor on August 13th 2012 | VOIP
That very question is being asked by more than just you these days. The thing is, the reasons to get...
 
Things to Consider While Applying for a Business Phone Service
Published by Freda Miller on January 25th 2012 | VOIP
The chief purpose of a good business phone service is to enhance the level of professional communica...
 
Small Businesses are Profited by Black Berry Services
Published by James Allen on January 13th 2012 | VOIP
The main advantage is that the Small Business VoIP permits small businesses to present a qualified c...
 
Cloud PBX Services and its Various Types
Published by James Allen on April 16th 2012 | VOIP
Once you have signed up with a reputed and reliable Cloud PBX service provider, you are no longer re...
 
VoIP Internet Phone and its benefits
Published by Cranvas Technologies on May 8th 2012 | VOIP
Most of the businesses require a simple, clear and direct communication with their overseas customer...
 
G3 Telecom Offers Virtual Fax Services at Cost Effective Rates
Published by Karen Hazan on February 3rd 2012 | VOIP
G3 Telecom is offering an affordable Virtual Fax service allowing clients to receive faxes to any de...
 
Why Small Businesses are Turning to Cloud Phone Systems
Published by Karen Hazan on February 3rd 2012 | VOIP
Cloud PBX allows small businesses to quickly get accesses to the latest phone system features withou...
 
With Compaq users get to enjoy the best of both worlds
Published by Dawa on November 23rd 2011 | VOIP
Compaq computers have always managed to fulfill the expectation of users coming from any scenario. T...
 
Affordable Phone System for Business
Published by James Allen on March 26th 2012 | VOIP
Communication is one such important factor in a business which ultimately narrows down to great expe...
 
The Advantages of Cloud PBX Service for Business
Published by James Allen on February 15th 2012 | VOIP
Cloud PBX is a new internet phone technology which is making phone services more economical and more...
 
7 Salient Features of VoIP Phone that attract People
Published by Cranvas Technologies on December 15th 2011 | VOIP
VoIP is the new mode of telecommunication by using internet connection. It attracts many people by i...
 
When do you select Right Security Cameras for Home?
Published by Janet Fernandes on April 19th 2012 | VOIP
Home security camera systems can be a good way to monitor your surroundings, they are one of the bes...
 
Technological Blessings Re-Define International Conference Calls
Published by Hope Dever on May 7th 2012 | VOIP
The article talks about how latest advancements have re-defined international conference calling fac...
 
Change your Business Phone Systems with VoIP Technology
Published by Nactelligence Communications on June 11th 2012 | VOIP
People looking for excellent phone systems for better quality communication at cost-effective price ...
 
Factors Tipping Towards a Hosted VOIP Service
Published by Robert Pattison on July 13th 2012 | VOIP
Hosted services allow more features for the employees to manipulate to their convenience and to the ...
 
Better talks at cheaper prices!
Published by Miles Samaratne on August 23rd 2012 | VOIP
Each one of us knows someone who lives in another country, but it's usually hard to call them, as th...
 
Benefits from IP over Telephony Service Providers
Published by Robert Pattison on August 16th 2012 | VOIP
IP over telephony is growing popular among businesses today with the numerous benefits it offers. It...
 
Wide Range of VoIP Phones and Devices
Published by Robert Pattison on August 16th 2012 | VOIP
With the growing popularity of VoIP telephony systems in the market today, it is not surprising that...
 
Contending Advantages of Voice over IP for Businesses
Published by Robert Pattison on August 16th 2012 | VOIP
Businesses which use voice over IP telephony are enjoying a higher level of productivity benefits fr...
 
Differences with Hosted VoIP and PBX systems
Published by Robert Pattison on August 16th 2012 | VOIP
VoIP systems are the latest type of telephony systems that are hitting the business market aggressiv...
 
The Past & Present of the PBX System
Published by Robert Pattison on August 16th 2012 | VOIP
PBX used to be a very popular telephony system in the commercial sector a decade ago. Almost all bus...