Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

How does Virtual PBX work?

By James Allen Subscribe to RSS | July 23rd 2012 | Views:

A PBX (Private Branch Exchange) is denotes a piece of hardware that business organizations have traditionally used for communication purposes.

A Virtual PBX may be described as a phone system that is hosted by a service provider and the user is not required to buy or install any hardware at his business premises. It can be said that when you opt for a Virtual PBX, a telephony system is provided through an Internet download and that is managed by an outside service provider.

The Virtual PBX system is operated and wholly maintained by the service provider and the provider company assumes total responsibility freeing you to concentrate on your core business activities. This apart, the virtual PBX or hosted PBX offers a variety of highly useful features absent in any traditional or conventional PBX system.

PBX was initially introduced to enable business houses to manage their phone communications through in-house operators. Today, beyond just facilitating voice calls, PBX systems also connect fax machines, computer modems and other types of technology that transmit through phone lines.

The integration of voice telephony with digital data gave birth to the VoIP (Voice over Internet Protocol) PBX. Businesses enjoying VoIP facility were interested in using PBX systems, but could not afford the cost. This led to the concept of hosted or Virtual PBX system. With hosted VoIP, even a small or midsize business can benefit from a comprehensive VoIP system without having to buy hardware or hire staff to keep that system working.

With a Virtual PBX, all incoming calls are invariably answered on the service provider's hosted PBX equipment. Callers place calls from any phone, and then the calls are routed over the Public Switched Telephone Network (PSTN) to the Virtual PBX system.

The Virtual system answers the calls with a recorded greeting, plays a menu of connection options to the callers, and then routes the call to the appropriate extension.

Among a number of other benefits, virtual PBX requires no special training to operate and as such, it requires lower startup costs for any business.

Virtual PBX providers are today offering a host of features including auto-attendant, messaging, different types of call-forwarding, call-waiting options, speed dialing etc. Virtual PBX also provides sophisticated features that are unique to the integration of the phone and computer.

The integration of voice and data features can prove a veritable boon for any business enterprise. Since virtual PBX services host video, voice, and data conferencing, the user organization can achieve remote collaboration without incurring additional costs on software or hardware. Moreover, virtual PBX system offers an online method of tracking call data, which can help with billing and budgeting.

Virtual PBX has other advantages. The control panel for a phone system is accessible from any computer anywhere that has Internet access. Changing extensions, forwarding lines, and setting up voicemail require no more than a few mouse-clicks.

Furthermore, if a business moves, there is no PBX equipment to move, no phone numbers to change and hence no disruption of communications.

Virtual PBX systems are the order of the day and more and more business houses are switching over to Virtual PBX systems eliminating the bother of running a PBX.

James Allen - About Author:
To get more information about phone service as well as finding more information about Business VOIP, check our website for updates.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:

Related VOIP Articles Subscribe to RSS

Why Small Businesses are Turning to Cloud Phone Systems
Published by Karen Hazan on February 3rd 2012 | VOIP
Cloud PBX allows small businesses to quickly get accesses to the latest phone system features withou...
Cloud PBX Services and its Various Types
Published by James Allen on April 16th 2012 | VOIP
Once you have signed up with a reputed and reliable Cloud PBX service provider, you are no longer re...
Best VOIP Provider to Make free International Calls to Pakistan
Published by Ava Jackson on December 14th 2011 | VOIP
We offer the best rates for calls to Pakistan from UK. Simply register on inclusiveinternationalcall...
How Does Cloud PBX VoIP Work?
Published by James Allen on May 8th 2012 | VOIP
Cloud PBX VoIP is a fully managed Hosted IP telephony system providing identical functionality of a ...
Preparing for the Oscars - Car Wreck Attorney
Published by CHARLIEORTEGA on June 16th 2012 | VOIP
Car wreck attorney hollywood....
What are the Pros and Cons of Setting Up a Cloud Based Phone System
Published by Freda Miller on January 25th 2012 | VOIP
Most call center owners and large scale entrepreneurs must be familiar with cloud based phone system...
The Communication Miracle Called Digital Voice Phone and Society
Published by Nathan Brown T on January 24th 2012 | VOIP
Without a digital voice phone not a thing will move; no morning newspaper, no milk supply, no electr...
Internet Fax - Compare Prices for Your Business
Published by James Allen on February 22nd 2012 | VOIP
Most of these services also enable you to send attachments - like Word documents, PDFs, or pictures ...
Small Business VoIP – Attend All your Business Calls
Published by Cranvas Technologies on April 11th 2012 | VOIP
Small Business VoIP phone services are affordable, easy and resourceful telecommunication option for...
Virtual PBX Service for communication
Published by James Allen on May 24th 2012 | VOIP
Virtual PBX providers have expanded their services to offer attractive features including messaging,...
Differences with Hosted VoIP and PBX systems
Published by Robert Pattison on August 16th 2012 | VOIP
VoIP systems are the latest type of telephony systems that are hitting the business market aggressiv...
Benefits of an Effective Office Phone Service System
Published by Ramona Nelson on January 24th 2012 | VOIP

When one is running a business, there is bound to be a high use of the telephone although comput...
Cell Phone Plans - an Abundance of Choices!
Published by John Peterson on June 20th 2012 | VOIP
Thankfully, those days are today and the number of providers of choice is rich! Today, mobile phone ...
Pros and Cons of Internet Phone System
Published by James Allen on March 7th 2012 | VOIP
Internet phone system provides a host of useful features like call forwarding, call waiting, voicema...
Get the Latest Plans and Schemes with Cheap Mobile Phone Deals
Published by John Peterson on May 10th 2012 | VOIP
To make the interaction easier, cheap mobile phone deals have emerged. These proposals are very effe...
Tips to Stay in Touch During Your International Trips
Published by Mark D on January 30th 2012 | VOIP
Frequent international travelers can always switch their phones to international calling plan or ren...
Paying for Long-Distance Services, Home Phone Bill
Published by John Peterson on June 8th 2012 | VOIP
In the past, if you do not have a home phone you could feel like you were cut off from the outside w...
Why PABX system is imperative for a growing business
Published by Gary Ernstzen on June 18th 2012 | VOIP
Offering telecommunication consulting, business telecom solutions and telecommunication equipmentthr...
Is it Really Last Unlimited Cell Phone Plan?
Published by John Peterson on June 14th 2012 | VOIP
money if you went more than 2 GB. In addition, Verizon Wireless joined by an additional charge is mo...
Factors that Help VoIP Phone Systems Stay before Competition
Published by Nactelligence Communications on May 27th 2012 | VOIP
Communication channels have long been employed as a means of offering your ideas to others be it as ...
Better talks at cheaper prices!
Published by Miles Samaratne on August 23rd 2012 | VOIP
Each one of us knows someone who lives in another country, but it's usually hard to call them, as th...
Benefits from IP over Telephony Service Providers
Published by Robert Pattison on August 16th 2012 | VOIP
IP over telephony is growing popular among businesses today with the numerous benefits it offers. It...
Wide Range of VoIP Phones and Devices
Published by Robert Pattison on August 16th 2012 | VOIP
With the growing popularity of VoIP telephony systems in the market today, it is not surprising that...
Contending Advantages of Voice over IP for Businesses
Published by Robert Pattison on August 16th 2012 | VOIP
Businesses which use voice over IP telephony are enjoying a higher level of productivity benefits fr...
Differences with Hosted VoIP and PBX systems
Published by Robert Pattison on August 16th 2012 | VOIP
VoIP systems are the latest type of telephony systems that are hitting the business market aggressiv...
The Past & Present of the PBX System
Published by Robert Pattison on August 16th 2012 | VOIP
PBX used to be a very popular telephony system in the commercial sector a decade ago. Almost all bus...