Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

How does Virtual PBX work?

By James Allen Subscribe to RSS | July 23rd 2012 | Views:
loading
 
  



A PBX (Private Branch Exchange) is denotes a piece of hardware that business organizations have traditionally used for communication purposes.

A Virtual PBX may be described as a phone system that is hosted by a service provider and the user is not required to buy or install any hardware at his business premises. It can be said that when you opt for a Virtual PBX, a telephony system is provided through an Internet download and that is managed by an outside service provider.

The Virtual PBX system is operated and wholly maintained by the service provider and the provider company assumes total responsibility freeing you to concentrate on your core business activities. This apart, the virtual PBX or hosted PBX offers a variety of highly useful features absent in any traditional or conventional PBX system.

PBX was initially introduced to enable business houses to manage their phone communications through in-house operators. Today, beyond just facilitating voice calls, PBX systems also connect fax machines, computer modems and other types of technology that transmit through phone lines.

The integration of voice telephony with digital data gave birth to the VoIP (Voice over Internet Protocol) PBX. Businesses enjoying VoIP facility were interested in using PBX systems, but could not afford the cost. This led to the concept of hosted or Virtual PBX system. With hosted VoIP, even a small or midsize business can benefit from a comprehensive VoIP system without having to buy hardware or hire staff to keep that system working.

With a Virtual PBX, all incoming calls are invariably answered on the service provider's hosted PBX equipment. Callers place calls from any phone, and then the calls are routed over the Public Switched Telephone Network (PSTN) to the Virtual PBX system.

The Virtual system answers the calls with a recorded greeting, plays a menu of connection options to the callers, and then routes the call to the appropriate extension.

Among a number of other benefits, virtual PBX requires no special training to operate and as such, it requires lower startup costs for any business.

Virtual PBX providers are today offering a host of features including auto-attendant, messaging, different types of call-forwarding, call-waiting options, speed dialing etc. Virtual PBX also provides sophisticated features that are unique to the integration of the phone and computer.

The integration of voice and data features can prove a veritable boon for any business enterprise. Since virtual PBX services host video, voice, and data conferencing, the user organization can achieve remote collaboration without incurring additional costs on software or hardware. Moreover, virtual PBX system offers an online method of tracking call data, which can help with billing and budgeting.

Virtual PBX has other advantages. The control panel for a phone system is accessible from any computer anywhere that has Internet access. Changing extensions, forwarding lines, and setting up voicemail require no more than a few mouse-clicks.

Furthermore, if a business moves, there is no PBX equipment to move, no phone numbers to change and hence no disruption of communications.

Virtual PBX systems are the order of the day and more and more business houses are switching over to Virtual PBX systems eliminating the bother of running a PBX.

James Allen - About Author:
To get more information about phone service as well as finding more information about Business VOIP, check our website for updates.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:
http://www.articleside.com/voip-articles/how-does-virtual-pbx-work.htm

Related VOIP Articles Subscribe to RSS

Basics of structured cabling solution
Published by Chris Mills on December 6th 2011 | VOIP
The increasing business competitions are emphasizing not only the improved quality business but also...
 
Future of the Phone System
Published by James Allen on January 9th 2012 | VOIP
Most imperatively it enhances the business by providing project grade telephony options that help th...
 
Make Free Calls from UK and Get Closer to Your Dear Ones
Published by Ava Jackson on January 12th 2012 | VOIP
Looking to make free International calls to India or south Afirca? we offer free call from UK. with ...
 
Useful Tips to Select Right Voip Provider for Your Needs
Published by Gary Ernstzen on January 31st 2012 | VOIP
Offering telecommunication consulting, business telecom solutions and telecommunication equipmentthr...
 
Role of VOIP providers in small business
Published by James Allen on July 23rd 2012 | VOIP
VoIP providers are competing against one another to bring the small business clients the best VoIP p...
 
Container Tracking System and a 3Rd Party Logistics Provider - Help Me Essay
Published by Bryan Neal on February 13th 2012 | VOIP
Back in 1998 i was hired as a customer integration manager for the nvocc freight forwarder. My first...
 
What is VOIP and Why It is Effective?
Published by Ariel Linford on June 28th 2012 | VOIP
VoIP has become a popular network application in the last few years in the internet and communicatio...
 
Free International Calls from Orange – Free Calls on O2
Published by Ava Jackson on January 30th 2012 | VOIP
Cheap international calling! But looking to make free calls from O2 or Orange from UK? we provide un...
 
Innovating your Business with Cloud Technology
Published by James Allen on January 19th 2012 | VOIP
Traditional and expensive IT options that once belonged only for large business firms have become a ...
 
VoIP Innovations is Tax Compliant in all 50 States
Published by Nick Medina on February 18th 2012 | VOIP
VoIP Innovations, North America’s Premier Wholesale VoIP carrier, is reminding the industry that i...
 
Business Phone System and Its Functional Service
Published by James Allen on April 18th 2012 | VOIP
There are several other advanced and sophisticated features like Remote Location Find Me / Follow Me...
 
Look out for the Best VoIP Provider
Published by Cranvas Technologies on December 20th 2011 | VOIP
Voip is the buzz nowdays with which we can reduce our calling bills. There are many voip providers a...
 
International Standards for Certain Types of VoIP Services to Prepaid Phone Cards
Published by John Peterson on May 4th 2012 | VOIP
Cable and Internet calling popularity over the past few years and has proven to be cost-effective an...
 
VoIP Internet Phone and its benefits
Published by Cranvas Technologies on May 8th 2012 | VOIP
Most of the businesses require a simple, clear and direct communication with their overseas customer...
 
Tips for Choosing the Right Cellular Service
Published by John Peterson on June 8th 2012 | VOIP
The mobile service provider is a company that uses its resources to provide telephony services to it...
 
Services of VOIP Telecoms
Published by Robert Pattison on July 13th 2012 | VOIP
VoIP telecoms offer many features that would boost the bottom line of businesses...
 
Avoidable Mistakes While Selecting VOIP Solutions
Published by Gary Ernstzen on December 17th 2011 | VOIP
Offering telecommunication consulting, business telecom solutions and telecommunication equipmentthr...
 
VoIP PBX Phone System Advantages for Call Centers
Published by Cranvas Technologies on December 19th 2011 | VOIP
PBX phone technology is in great demand by all the businesses and one of them are the BPOs or Call c...
 
Getting the Right PBX Service for Your Business
Published by James Allen on April 10th 2012 | VOIP
How many employees you expect to have in the next three years? Will you want calls routed to employe...
 
How do VoIP Phone Services Benefit Companies?
Published by James Allen on March 14th 2012 | VOIP
VoIP converts the signal digitally and sends it by voice data packets through an Internet Protocol -...
 
Better talks at cheaper prices!
Published by Miles Samaratne on August 23rd 2012 | VOIP
Each one of us knows someone who lives in another country, but it's usually hard to call them, as th...
 
Benefits from IP over Telephony Service Providers
Published by Robert Pattison on August 16th 2012 | VOIP
IP over telephony is growing popular among businesses today with the numerous benefits it offers. It...
 
Wide Range of VoIP Phones and Devices
Published by Robert Pattison on August 16th 2012 | VOIP
With the growing popularity of VoIP telephony systems in the market today, it is not surprising that...
 
Contending Advantages of Voice over IP for Businesses
Published by Robert Pattison on August 16th 2012 | VOIP
Businesses which use voice over IP telephony are enjoying a higher level of productivity benefits fr...
 
Differences with Hosted VoIP and PBX systems
Published by Robert Pattison on August 16th 2012 | VOIP
VoIP systems are the latest type of telephony systems that are hitting the business market aggressiv...
 
The Past & Present of the PBX System
Published by Robert Pattison on August 16th 2012 | VOIP
PBX used to be a very popular telephony system in the commercial sector a decade ago. Almost all bus...