Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

How does Virtual PBX work?

By James Allen Subscribe to RSS | July 23rd 2012 | Views:
loading
 
  



A PBX (Private Branch Exchange) is denotes a piece of hardware that business organizations have traditionally used for communication purposes.

A Virtual PBX may be described as a phone system that is hosted by a service provider and the user is not required to buy or install any hardware at his business premises. It can be said that when you opt for a Virtual PBX, a telephony system is provided through an Internet download and that is managed by an outside service provider.

The Virtual PBX system is operated and wholly maintained by the service provider and the provider company assumes total responsibility freeing you to concentrate on your core business activities. This apart, the virtual PBX or hosted PBX offers a variety of highly useful features absent in any traditional or conventional PBX system.

PBX was initially introduced to enable business houses to manage their phone communications through in-house operators. Today, beyond just facilitating voice calls, PBX systems also connect fax machines, computer modems and other types of technology that transmit through phone lines.

The integration of voice telephony with digital data gave birth to the VoIP (Voice over Internet Protocol) PBX. Businesses enjoying VoIP facility were interested in using PBX systems, but could not afford the cost. This led to the concept of hosted or Virtual PBX system. With hosted VoIP, even a small or midsize business can benefit from a comprehensive VoIP system without having to buy hardware or hire staff to keep that system working.

With a Virtual PBX, all incoming calls are invariably answered on the service provider's hosted PBX equipment. Callers place calls from any phone, and then the calls are routed over the Public Switched Telephone Network (PSTN) to the Virtual PBX system.

The Virtual system answers the calls with a recorded greeting, plays a menu of connection options to the callers, and then routes the call to the appropriate extension.

Among a number of other benefits, virtual PBX requires no special training to operate and as such, it requires lower startup costs for any business.

Virtual PBX providers are today offering a host of features including auto-attendant, messaging, different types of call-forwarding, call-waiting options, speed dialing etc. Virtual PBX also provides sophisticated features that are unique to the integration of the phone and computer.

The integration of voice and data features can prove a veritable boon for any business enterprise. Since virtual PBX services host video, voice, and data conferencing, the user organization can achieve remote collaboration without incurring additional costs on software or hardware. Moreover, virtual PBX system offers an online method of tracking call data, which can help with billing and budgeting.

Virtual PBX has other advantages. The control panel for a phone system is accessible from any computer anywhere that has Internet access. Changing extensions, forwarding lines, and setting up voicemail require no more than a few mouse-clicks.

Furthermore, if a business moves, there is no PBX equipment to move, no phone numbers to change and hence no disruption of communications.

Virtual PBX systems are the order of the day and more and more business houses are switching over to Virtual PBX systems eliminating the bother of running a PBX.

James Allen - About Author:
To get more information about phone service as well as finding more information about Business VOIP, check our website for updates.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:
http://www.articleside.com/voip-articles/how-does-virtual-pbx-work.htm

Related VOIP Articles Subscribe to RSS

Differences with Hosted VoIP and PBX systems
Published by Robert Pattison on August 16th 2012 | VOIP
VoIP systems are the latest type of telephony systems that are hitting the business market aggressiv...
 
Why Should we Use a Phone Card International Calls Direct Link?
Published by John Peterson on May 7th 2012 | VOIP
People these days traveling in other countries, study, work, migration, holidays, etc. Often you mis...
 
How to Buy Cheap Bikes - Car Wreck Attorney
Published by CHARLESCROSS on June 6th 2012 | VOIP
Car wreck attorney looking for a cheap exercise bikes? this type of exercise equipment has been arou...
 
Contending Advantages of Voice over IP for Businesses
Published by Robert Pattison on August 16th 2012 | VOIP
Businesses which use voice over IP telephony are enjoying a higher level of productivity benefits fr...
 
The Significance of Virtual PBX Service
Published by James Allen on May 15th 2012 | VOIP
The virtual PBX simply means that the telephone exchange system instead of being installed at your b...
 
Cheap Mobile Phones: the Must in Our Society
Published by John Peterson on May 2nd 2012 | VOIP
Anyone looking for a cell phone today, because what we do without them, and they are our everyday li...
 
The Best Cloud PBX System for Small Business
Published by James Allen on March 6th 2012 | VOIP
A Cloud PBX system can make a big difference if your small business is looking for an efficient and ...
 
Core Constituents of Small Business VoIP
Published by James Allen on April 20th 2012 | VOIP
VoIP and management is another critical part of any VoIP business. Individuals aspiring to become te...
 
Integrating Online Fax with VoIP
Published by James Allen on March 12th 2012 | VOIP
VoIP fax service enables the subscribers to send important documents, text files and other informati...
 
Understand VoIP and its Working in a Simple Way
Published by Cranvas Technologies on February 15th 2012 | VOIP
VoIP is the latest and advanced technology to communicate easily and clearly with any person by usin...
 
The Advancement of Everyone’s Favorite Character – the Stick Man
Published by EugeneYeng on December 1st 2011 | VOIP
No one is really sure when it happened, but suddenly, the stick figure that has often lived out incr...
 
Get the Latest Plans and Schemes with Cheap Mobile Phone Deals
Published by John Peterson on May 10th 2012 | VOIP
To make the interaction easier, cheap mobile phone deals have emerged. These proposals are very effe...
 
Container Tracking System and a 3Rd Party Logistics Provider - Help Me Essay
Published by Bryan Neal on February 13th 2012 | VOIP
Back in 1998 i was hired as a customer integration manager for the nvocc freight forwarder. My first...
 
Wide Range of VoIP Phones and Devices
Published by Robert Pattison on August 16th 2012 | VOIP
With the growing popularity of VoIP telephony systems in the market today, it is not surprising that...
 
The Emergence of Voice over IP Technology
Published by Robert Pattison on July 13th 2012 | VOIP
Hence, more research and development are being indulged to secure advanced approaches to better call...
 
When do you select Right Security Cameras for Home?
Published by Janet Fernandes on April 19th 2012 | VOIP
Home security camera systems can be a good way to monitor your surroundings, they are one of the bes...
 
Social Media Optimization Services choices start the place of developing.
Published by Gaurav Solanki on January 23rd 2012 | VOIP
Choosing the right Indian SEO Business will depend on your individual needs. Eye circulation Web Cam...
 
WiFi VOIP Phones – Making Communications easier
Published by Jon Smith on December 7th 2011 | VOIP
Until recent times, one was able to make free phone calls to any part of the world over the Internet...
 
Technological Blessings Re-Define International Conference Calls
Published by Hope Dever on May 7th 2012 | VOIP
The article talks about how latest advancements have re-defined international conference calling fac...
 
Why Small Businesses are Turning to Cloud Phone Systems
Published by Karen Hazan on February 3rd 2012 | VOIP
Cloud PBX allows small businesses to quickly get accesses to the latest phone system features withou...
 
Better talks at cheaper prices!
Published by Miles Samaratne on August 23rd 2012 | VOIP
Each one of us knows someone who lives in another country, but it's usually hard to call them, as th...
 
Benefits from IP over Telephony Service Providers
Published by Robert Pattison on August 16th 2012 | VOIP
IP over telephony is growing popular among businesses today with the numerous benefits it offers. It...
 
Wide Range of VoIP Phones and Devices
Published by Robert Pattison on August 16th 2012 | VOIP
With the growing popularity of VoIP telephony systems in the market today, it is not surprising that...
 
Contending Advantages of Voice over IP for Businesses
Published by Robert Pattison on August 16th 2012 | VOIP
Businesses which use voice over IP telephony are enjoying a higher level of productivity benefits fr...
 
Differences with Hosted VoIP and PBX systems
Published by Robert Pattison on August 16th 2012 | VOIP
VoIP systems are the latest type of telephony systems that are hitting the business market aggressiv...
 
The Past & Present of the PBX System
Published by Robert Pattison on August 16th 2012 | VOIP
PBX used to be a very popular telephony system in the commercial sector a decade ago. Almost all bus...