Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

Improving flow through queue management

By Brandon Munson Subscribe to RSS | December 30th 2011 | Views:

The queue management system is used in controlling queues. The queues of people form in various situations and locations in a queue area. The queue theory is thus the process of queue formation and propagation.

A virtual student queue management system is powered by the omnipresent cell phone. The staff can manage the multiple virtual waiting lines, track wait times and also can notify the students of their turn through an SMS text alert. With the help of SMS alerts the students can check their status somewhere they are from their cell phones. This helps the students as they need not stand in line to know the status. An efficient and well managed queuing system is the best and the quickest and most cost-effective ways one can increase the operational efficiencies and squeeze additional revenues.

The Queue management is the process of efficiently moving customers in through and out of waiting lines. This is becoming an essential element of best practices in the industries as it helps in reducing the customer walk-aways, increase the revenues and helps in enhancing the overall customer experience.

The student queue and its sister solution queue mobile have been designed for busy service intensive industries such as higher education and health systems. The students queue is flexible, easy to use and is affordable software as a service solution. The student queue does not require expensive software or equipment but needs only a broadband connection and a Web browser. It also offers a digital display application at no extra charge as is there in other more expensive queue management system. The student queue is designed to be customized for the institution’s unique customer flow.

In this system, the student arrive to register for classes and meet with a Registration Specialist or Queue Manager who will add them to the correct queue or virtual waiting line like registration, financial aid, student advertisement, etc. The Registration Specialist determines the student needs to meet with Student Advisement prior to registering for classes. Registration Specialist then enter the student’s name and cell phone number into student queue so that the students may be informed by the text messages when it is time to meet with the next Student Advisor. The Registration Specialist the clicks ‘text’ to text the student who is next in the Student Advisement. After the student is finished with the Student Advisement then the student is moved to the Registration queue with the click of a button. The student will then receive a text confirmation in the Registration queue. “Welcome to the Registration queue, you are now 5th in the line”.

The Registration Specialist has to monitor and manage the virtual waiting line from their browser. The student queue enables the Registration Specialist to monitor and manage up to 12 virtual waiting or queues at a time. The various departments involved can login into student Q and monitor the waiting line activity. Depending on the workflow of the school each department can independently manage its own virtual waiting line.

Brandon Munson - About Author:
Fulcrum Design, LLc, developed the industry leading mobile queue management system and Queuing systems. Founded in 2001 as a business consulting and technology firm head quartered in Glastonbury, Connecticut, Fulcrum Design specializes in custom application development serving the hospitality, higher education, entertainment and health care industries.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:

Related Software Articles Subscribe to RSS

Android operating system on PC
Published by James Gini on January 20th 2012 | Software
Android is an operating system in a mobile phone made by the famous and popular company Google. This...
Feeling sleepy? Refresh the system with sap upgrades
Published by Tony Smith on November 30th 2011 | Software
Days are gone when people wait for a technician to sort out issues related to business solutions...
Go with service management software to gain good business control
Published by Martin Tuner on December 8th 2011 | Software
Providing top notch services to clients is one of the key factors that can determine the success of ...
Good Document Storage system- How to make it possible
Published by Ronan Pointy on April 4th 2012 | Software
Managing documents is a complicated process in any corporate or business background. Document manage...
Pros and cons of document management server
Published by Caitlin Jones on February 6th 2012 | Software
The place of work of nowadays is very different as of what it is in the recent years. Most offices t...
Effects of application tracking system in mobile telephone technology
Published by Jay Donaldson on March 29th 2012 | Computer
Application tracking solutions have become an important means for companies to track and carry out r...
What is a cloud CRM system
Published by Abigail Johnson on July 20th 2012 | Computer
What is a cloud CRM system
What is a cloud CRM system and does your business need one? A cloud C...
Significance of web-based document management for business
Published by Caitlin Jones on November 25th 2011 | Software
Each company has different requirements in terms of document management systems. For these users for...
Benefits of online Sales tracking and leads management software
Published by Elizabeth Cooper on March 19th 2012 | Software
The lead management software is part of the complete sales force automation process that helps in tr...
The all new restaurant POS system eliminates the middle man today
Published by Brijesh on July 20th 2012 | Computer
When it comes to a restaurant that has no POS System, let’s go that restaurant today....
Looking for Expansion? Choose Warehouse management Software
Published by James Blee on June 5th 2012 | Computer
If you run a warehouse then you know how important time is for warehouse. Sometime, improper informa...
Project management software Software – a Perfect Mixture of Bug Tracking and Issue Management
Published by Maria Getchell on January 10th 2012 | Software
A good project management software is one that not only helps you in tracking and managing your proj...
Why your company needs inventory management software?
Published by Martin Tuner on December 8th 2011 | Software
Inventory management is an inherent element of a company that produces goods to meet the expectation...
Looking for best antivirus system go with Quick Heal Antivirus
Published by Paul Smith on May 24th 2012 | Software
Quick heal antivirus system is the best one to safeguard your computer system and stay free from all...
Free MTS converter for the Mac Lion OS operating system
Published by Justine Biber on January 5th 2012 | Software
Computers and computing machines have become a vital part of the routine and daily life. This is why...
Queuing systems and Queue management system
Published by Brandon Munson on April 12th 2012 | Software
The Latest electronic way of providing customer satisfaction is the Queuing systems. The customers n...
An overview- Liferay document management
Published by Top Articles on November 28th 2011 | Software
In this article, it has been highlighted about the flexible software that is liferay document manage...
How to recover your system from being crashed
Published by Max Webstar on February 17th 2012 | Computer
These are not only providing the virtual platform for the users to manage all their tasks with real ...
Apple computers, Operating system, BB and as well , Obtain Handset App Contest, sweepstakes
Published by Developersglobal on August 6th 2012 | Software
During this information People are happy to show most people towards Policies Level of competition t...
Have a user friendly system with Manufacturing Maintenance Software
Published by Jolle on November 25th 2011 | Software
No matter how big or small a company, with the help of a Manufacturing Maintenance Software it is ea...