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Features of Telecom Billing

By James Blee Subscribe to RSS | February 17th 2012 | Views:

The telecom domain is fast becoming a popular one. From the basic landline connections to the top class mobile phones, all are available now. With so many different networks offering you a wide variety of offers, customers are always happy with the services and are at liberty to use any of them. It is very much important for the service provider to keep a track of all the usage of customer, regardless of how less or more is his usage. This is where the importance of telecom billing lies.

Billing systems can be really complex as the number or type of offers can be too diverse. It may appear that as the PSTN connections are in use for a long time, their billing is too easy. But this is only true till you are not including STD or ISD calls in it. Again, different places have different call rates. When a customer shifts his base from one place to another, he wants to retain his old number. Providing these benefits to the users are real challenges for telecom billing.

Then again, there is the mobile phone service. Earlier used for only calling, mobile phones have traversed the ages of text and multimedia message services to mobile 3G. Earlier the call rates were too high but have decreased considerably now. The customers are being charged from every kilobyte of bandwidth they are using. Again, with mobile internet, there is constant switch for the telecom billing software between the data usage and voice processing.

It is quite evident that telecom billing is really important now. Their deployment is much more important and should be understood carefully. There are various features of the perfect billing systems which should be considered big time. A proper billing solution will include customer support to the hardware used in its billing. The hardware on which the telecom billing software runs is the most important part of it.

James Blee - About Author:
For more information on telecom billing, check out the info available online; these will help you learn to find the telecommunications billing!

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