Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

Auto Dialer technology of Outbound Call center

By John Smith Subscribe to RSS | March 21st 2012 | Views:
loading
 
  



The only way to boost up their business is to raise the revenue and to acquire more customers so that they can sale their products and services to them. The outbound call center proves to be the best resort as they have the right technique and planning to execute the goals of the companies accordingly.

The companies choose the outbound call centers as they carry out the work within a short period at a very effective cost. Moreover, the technique, skill and the set up is quite strong to make the outbound process successful. They aim at serving the customers and satisfying the clients by rendering to them the best service. The unique part of their program is they carry out some of the outbound calling campaigns that draw more customers and make targeted customers aware of the products and the services.

The most effective way to increase the sale is to enhance the lead generation and for this, they need to ascertain that they call up more customers and try to turn them to prospective buyers of the products and the services that they are rendering. The telemarketing calling that they undertake follow some of the unique dialing techniques that makes it easy to reach a wider section of the targeted customers easily and over a wider geographical expanse. Most of the dialing techniques adopted by the outbound telemarketing process are selected according to the need of the clients. They are automated systems or follow the auto dialing technology.

What is auto-dialing technique?

Auto Dialing or the auto Dialer technology that dials the phone numbers of the prospective customers automatically. This is actually software or an electronic system that enhance the dialing process without making the caller indulge in rigorous manual calling. The system dials the number of the customer and when the customer responses to the call an auto generated, pre-recorded message is played or the call is directly transferred to an online caller to take on the interaction process from there on.

Auto Dialing and Voice Broadcasting

The process of playing the pre-recorded message when the caller takes the call is often called “voice broadcasting” or the “robocalling” system. This is also called as the message broadcasting method. This system is widely used by many of the business concerns more specifically by the medical institutes and the health care concerns to fix the appointments and remind the callers of the same, in order to take orders and to notify the clients and the customers of the updates.

How does the voice broadcasting works?

When there is a voice broadcasting installed in the system then the system asks the person to press any button of the phone keypad and select the option of his choice. This type of process ia termed as “outbound Interactive Voice Response.”

The uniqueness of the Auto Dialer technology

The most important aspect of the auto dialing method is the ability of the software to select the live human customer and correspondingly answering them. Though it vouches to be the best process, yet it fails at times to become 100% accurate.

John Smith - About Author:


There are some of the bespoke campaigns that are carried by the callers of a call center also uses the auto dialing technique to make it a success.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:
http://www.articleside.com/customer-service-articles/auto-dialer-technology-of-outbound-call-center.htm

Related Customer Service Articles Subscribe to RSS

Are you looking for a reputable retailer of yoga mats? then call Tribal Earth
Published by on June 21st 2012 | Business
Alternatively, if purple really isn’t your colour, and you’re looking for something a little mor...
 
Outbound call center initiates high performances at an effective cost
Published by John Smith on March 27th 2012 | Customer Service
The main techniques initiated or undertaken by the outbound call center cater to serve the goals of ...
 
Outbound calling knows the right time to make a call
Published by John Smith on March 9th 2012 | Customer Service
The outbound call center agents know the right time to make the calls. So outsource your work to the...
 
The outbound call center renders effective coaching to enhance sales
Published by John Smith on March 16th 2012 | Customer Service
The main aim of the sales coaches at the call center is to make the callers efficient enough to sell...
 
Outbound call center and their cloud based Predictive Dialer Software
Published by John Smith on March 21st 2012 | Customer Service
The cloud based dialing is a new technological advancement of the outbound call centers and they vou...
 
The outbound call center makes each of the calls important
Published by John Smith on March 29th 2012 | Customer Service
The outbound call center is experiencing a recent success in recent times as they are catering to gl...
 
Outbound call center and their value added services
Published by John Smith on March 20th 2012 | Customer Service
Several services of the outbound call centers have overwhelmed the companies after they have outsour...
 
The calling made by the outbound call centers
Published by John Smith on March 12th 2012 | Customer Service
The callings made by outbound call centers are trustworthy and they follow some of the steps that ma...
 
Outbound call center, the ultimate solution to improve sales results
Published by John Smith on March 13th 2012 | Customer Service
To improve the sales that call centers come up with technologies that help them to draw more custome...
 
The outbound call center focuses on specific actions to generate leads
Published by John Smith on March 29th 2012 | Customer Service
Most of the B2B and the B2C companies outsource to the outbound call centers, as they are the one th...
 
Outbound calling campaigns - Effective marketing strategy for business
Published by John Smith on March 23rd 2012 | Customer Service
The outbound calling campaigns helps in overall business growth and providing various value added be...
 
Efficient call center helps in agent’s productivity to increase the sale
Published by John Smith on March 28th 2012 | Customer Service
The call center rely the most on the callers and the agents that make the backbone of a successful o...
 
Customize the outbound campaigns through Predictive, progressive and preview modes
Published by John Smith on March 27th 2012 | Customer Service
The outbound call centers vouch them to be the best in marketing your products and making them avail...
 
Product and service promotion campaigns by the outbound call centers
Published by John Smith on March 16th 2012 | Customer Service
The best way to promote the products and the services that you are rendering to the customers is to ...
 
Outbound call center builds interest by making cold calls
Published by John Smith on March 13th 2012 | Customer Service
The cold calling as taken up by the outbound calling process is the right way to draw the customers ...
 
Why should financial concerns resort to outbound call centers?
Published by John Smith on March 27th 2012 | Customer Service
The financial concerns are also outsourcing to the outbound call centers to make higher returns and ...
 
Outbound call center knows the best time to reach out to the customers
Published by John Smith on March 29th 2012 | Customer Service
Outbound call center know the ways to market the products over to global customers and they maximize...
 
Outbound call centers undertake the Speech analytics to carry the campaigns
Published by John Smith on March 19th 2012 | Customer Service
There are some of the innovative techniques as undertaken by the outbound call centers. You are just...
 
SG Estates- SG Homes Vasundhara call @-9999008503 Ghaziabad
Published by Rahul on April 3rd 2012 | Business
SG Estates Yet Again Adds Another impressive Residential Project to its List of Creations. SG Homes ...
 
Lead generation techniques by outbound calling campaigns
Published by John Smith on March 26th 2012 | Customer Service
The lead generation by the business firms might be very hectic in terms of time and money as well. I...