Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

Progressive and Power Phone Dialing by Outbound call center

By John Smith Subscribe to RSS | March 20th 2012 | Views:
loading
 
  



There are different ways to make the calls and they execute according to the demand and the goals of the company they are serving. The main aim of the telemarketing concept of dialing is to draw more customers. Most of the automated calling procedures need not indulge the caller making manual calls to the prospect.

The main aim of the callers is to enhance the lead generation and to make sure that they are given the scope to carry on the bespoke campaigns to make their products and the services available to the targeted customers. Most of the dialing techniques adopted by the call centers are unique and helps the callers and the clients reach over a global client.

The tele callers who make the calls are highly skilled and they know the right way to make the calls. Among many of the calling procedures, Most of the outbound call center adopts the progressive dialing method as the callers can carry the outbound calling campaigns and other surveys easily. Some of the other forms of dialing techniques that are initiated by the call centers are like the power dialing, preview dialing, predictive dialing and the manual dialing process.

The callers, who carry out the calls, are trained and they have the right knowledge to approach the customers. They know the right language and the tone to use so that they can motivate the callers to buy the products and the services.

Progressive dialing is an automated dialing process that renders automated calling solution stop the customers and to the clients. This helps the callers get the detailed contact information about the customer they are calling. They gather the details before making the calls to the phone numbers as this makes it easy for them to interact with the customers. The callers review the contact before the call launches.

This mode of making the call is very helpful and the speed and the flow of the call are maintained by the head of the center but not by the callers. Though the callers get the chance to have a detailed knowledge of the customer, yet he does not have the hold on the call. However, the other name to this call is Forced Preview Dialing.

The other name for progressive dialing is the power dialing method and some of the facilities as generated by the power dialing methods are:

1.This has an advantage as the callers get a pre-recorded message and then if he finds the deal to be interesting then the call is transferred to the callers who will talk about the details on the product and the services. Moreover, this method of calling is faster and does not make the caller hurry to make the calls.

2.This helps in avoiding mistakes. There are at time instances when the caller makes mistakes when he tries to make the calls but as the system is fully automated, the system selects the calls as fed by the caller previously. This helps the caller to have a better understanding of the prospect and deal with it accordingly.

John Smith - About Author:


There are some of the outbound calling campaigns that can also get initiated by power dialing method at the outbound call center.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:
http://www.articleside.com/customer-service-articles/progressive-and-power-phone-dialing-by-outbound-call-center.htm

Related Customer Service Articles Subscribe to RSS

Why small and medium scale business will opt for outbound call center service?
Published by John Smith on March 20th 2012 | Customer Service
Apart from the big B2B and the B2C companies, some small and medium industries outsource to the outb...
 
The outbound call centers are efficient to satisfy the customers
Published by John Smith on March 29th 2012 | Customer Service
The outbound call centers cater to the customers efficiently to draw in higher returns through the r...
 
Are you looking for a reputable retailer of yoga mats? then call Tribal Earth
Published by on June 21st 2012 | Business
Alternatively, if purple really isn’t your colour, and you’re looking for something a little mor...
 
Outbound call center and their value added services
Published by John Smith on March 20th 2012 | Customer Service
Several services of the outbound call centers have overwhelmed the companies after they have outsour...
 
When should you call a duct cleaning Melbourne service?
Published by Rajesh Kumar on March 22nd 2012 | Customer Service
Duct cleaning Melbourne services are essential for keeping the HVAC appliances in homes and commerci...
 
Efficient call center helps in agent’s productivity to increase the sale
Published by John Smith on March 28th 2012 | Customer Service
The call center rely the most on the callers and the agents that make the backbone of a successful o...
 
Are outbound calling campaigns, the right option for sales outsourcing?
Published by John Smith on March 23rd 2012 | Customer Service
In this article the various reasons are described to understand the significance of the outbound cal...
 
Healthcare outsources to the outbound call centers to make services going
Published by John Smith on March 21st 2012 | Customer Service
Most of the upcoming and existing business concerns, be it the b2B or the B2C, are outsourcing to th...
 
Outbound call centers treat the customers fairly
Published by John Smith on March 12th 2012 | Customer Service
The outbound call center is the most trusted resort for the companies and the business that want to ...
 
Outbound call centers maintain the quality parameters while making the call
Published by John Smith on March 12th 2012 | Customer Service
The parameters that are followed by the caller make them heighten the revenue earned by the company....
 
How Phone call tracking assist a company?
Published by Delacon on December 16th 2011 | Business

Phone call tracking provides immediate & elaborated phone-call analytics reports. This report co...
 
The outbound call center focuses on specific actions to generate leads
Published by John Smith on March 29th 2012 | Customer Service
Most of the B2B and the B2C companies outsource to the outbound call centers, as they are the one th...
 
The outbound call centers give value to the customer feed back
Published by John Smith on March 16th 2012 | Customer Service
The most important aspect of the call centers are, they value the feedbacks from the customers, as t...
 
Outbound call centers aim at initiating profit per customer
Published by John Smith on March 9th 2012 | Customer Service

Profit making is the main aim of the companies and the call center’s outbound process is the o...
 
How is outsourced call center service helpful for business growth?
Published by John Smith on March 26th 2012 | Customer Service
Through the outsourced call center services, the business can gain multitude advantages. In this art...
 
Event telemarketing phone call, an effective tool used by outbound call center
Published by John Smith on March 16th 2012 | Customer Service
There are some big concerns who organize events to market the products and the services. All they ne...
 
Three ways to initiate the benefit of outbound call center outsourcing
Published by John Smith on March 15th 2012 | Customer Service
The B2b and the B2C companies need to take the outbound call center help to flourish. To get a prope...
 
Lead generation techniques by outbound calling campaigns
Published by John Smith on March 26th 2012 | Customer Service
The lead generation by the business firms might be very hectic in terms of time and money as well. I...
 
The outbound call center makes each of the calls important
Published by John Smith on March 29th 2012 | Customer Service
The outbound call center is experiencing a recent success in recent times as they are catering to gl...
 
Outbound call center will help you to increase the outbound sales
Published by John Smith on March 15th 2012 | Customer Service
The outbound sales are much capable of investing greater returns as they follow some the unique tech...