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This is Your Time: Discover the Discipline ‘Antivirus Help’

By Neha Subscribe to RSS | July 27th 2012 | Views:

One of the biggest misconceptions regarding computer virus is that it is hard to eradicate, or to fix any related issues. Slow performance, blue-screen and runtime error, strange behavior of machine, cropping up of unexpected messages or images and sounds, played at random, freezing of programs, email messages from unknown addressee, and more can get on your nerves.

All this translates that there is something wrong with the computer security, and it needs instant attention of yours. Thanks antivirus support is available from software developers as well as computer support vendors, and the Internet penetration and remote technology have fostered their services to reach out your system irrespective of the geographical locations. In case your system is in warranty, and the security software is manufacturer provided, then its worth to avail of the free service. Otherwise, its your choice.

Experts can look into your system resources like even viewer, registry settings, task manager, system files, etc. remotely through the secure Internet connection to understand the background causes. Afterwards, they can proceed for the right troubleshooting methodology to diagnose and fix the security problems. The process can be manual or troubleshooting or a blend of both as per the gravity of the prevailing issues. Manually, experts can get into the hidden system files and registry settings to remove malicious software by deleting related codes or registry entries. Usage of third-party virus or malware removal tool is also an alternative that can work in your favor. After removal, you can seek experts’ assistance for the installation, activation, update and upgrade of a compatible antivirus software.

Antivirus Help desk is not confined with the antivirus products only. Additionally, it can come up against issue related to email or email client, instant messenger, social network, etc. which depends upon the Internet. So whether you are getting email send/receive errors, account blocked/compromised, unwanted email messages, server could not be found, connection timed out / connection refused, domain not found, anti-spam error messages, sender address rejected: relay access denied or more, stay calm and just give a call to the helpdesk, and experts will take care of those in a quick and effective manner. Hence, hectic job of calling a local computer repair person or parking your computer at a repair shop, is a matter of past.

Don’t you know that a bit analytic approach is enough to keep antivirus issues at a bay? Remember, the right attitude is required, and it can make a big difference. For instance, if you are going to install any new antivirus then make sure to uninstall the earlier or the outdated security software from your system. Take note of the uninstallation procedures that are recommended by different security vendors, which can be manual through the Windows Control Panel or may inculcate some third-party uninstaller tool. Next, configure the security settings integrated with the Windows operating system, email client, instant messenger, and social network. Never jump on to install any security software that are available on the web, instead of go through antivirus reviews backed by software testing institutes like AV-Test, AV-Comparatives, VB100, etc.

Neha - About Author:
The author is a technician at Techvedic technologies, a firm that delivers end to end antivirus support to clients. Email support, antivirus help, computer technical support, antivirus reviewsare few services offered at this one platform along with many others.

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