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Know the Secret of Happy Compaq Customers

By Dawa Subscribe to RSS | April 11th 2012 | Views:
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A concrete object is limited by terms like birth and death, but the abstract one is limitless. Similar is the case with Compaq, the brand has gone a decade back with the HP acquisition in 2002 but the brand-value is still there and will stay long. Still people are relying on Compaq or HP Compaq computer and laptop series. Those who relied on Compaq products in the past can easily sync with the HP ones now. Some Compaq series like Presario, Evo, Armada, LTE, etc. are still in use, and a few are still covered by HP, under the category Compaq Support service.

HP coverage lasts for one year after the purchase date of the product and it covers labor and part replacement both.For additional coverage users are supposed to make additional payment.However the portal is benevolent enough to provide email and phone support as per demand. Being an OEM (original equipment manufacturer) HP also hosts links to software vendors like Microsoft Support. Also, it hosts a vast knowledgebase, software and driver download center and video tutorials to let you troubleshoot and fix intermittent issues on your own.

Third-party tech support providers are also exploiting the popularity and widespread usage of Compaq computers and laptops. They have extended their support horizon, as they are no more restricted by terms and conditions associated with the product warranty. So, Compaq consumers are availing the dual protection. The services covered are usually classified under different categories like computer setup, router setup, printer setup, software installation and upgrade, antivirus support, virus removal, Windows repair and maintenance, PC optimization, etc. But one should be pretty conscious while selecting his/her favorite Compaq Technical Support.

Service charges and payment do matters but there are other aspects like credential of the company, reliability of its technical team, availability of the service, etc. Individual must go with the customer reviews and with portal’s Terms and Conditions in advance, and should take service when fully satisfied.However, if a resolved issue recurs on any machine within a limited time span, then experts at Compaq Customer Support portal are responsible to take care of the same without charging any additional payments. Moreover unsatisfied customers can ask for the refund as well. But this freedom is available only with reputed companies that exercise complete transparency in their business.

Such businesses are really concerned about the brand-values, and want long term relationship with their consumers. To give better service they even maintain a record of their customers’ interaction to know them well, and provide effective and customized solution in next attempt. From such portals users can download varied products, like security, Microsoft Office, etc. whenever they are in need, and expect a prompt support from experts regarding their installation and activation on Compaq system. Their portals offer a load of virus and spyware removal and PC optimization tool and driver related updates so that individuals can fix intermittent issues on their own.Hence, Compaq customers can stay productive and secure with the inclusive support.

Dawa - About Author:
The author is a technician at Techvedic technologies, a firm that delivers end to end Compaq technical help to clients.Online computer repair, Compaq support, computer technical support, Compaq technical Support are few services offered at this one platform along with many others.

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