Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

Remote Support: Fast, Powerful and Effective

By Kellymarion Subscribe to RSS | January 24th 2012 | Views:
loading
 
  



Calling local technician to repair laptop or carrying it to any PC repair shop is now a thing of past. Now, even recalling those time-killing and burdensome tasks shivers you to the bottom. Obviously, to stand firm in this dynamic world, an essence of quick customer-service is vital, and the concept has been energized with the induction of remote technology.

Manufacturer, developer and core-customer service provider are harnessing the power of the Internet and remote technology to reach their client in quick and easy way. Some are constrained with their products’ version and warranty protocols while others have explored their tech support horizon to include all. Thus, understanding the situation you can call for remote support. Once you have permitted their technician for the remote access, they will take the charge of the system in question. All the catered services are accompanied with e-Service-level-Agreement, putting a guarantee or satisfaction hologram on it. Any issue incurred meanwhile the SLA period will be resolved by experts with no extra charges. You can avail paid as well as free service both.

Want to know how it comes “Free”? Well, priority should be self PC repair and diagnostics, and these portals have pampered their sites enough with solutions and information. You can rely upon that information as they are actually processed after the practical diagnosis and troubleshooting of client’s PC. Also, you can download software, driver and security products from their portals. To ease your task the remote assistance and support portals have been intellectually classified under different categories including Microsoft Windows 7, Vista and XP, Microsoft Office 2007 and 2010, Microsoft Hotmail, Antivirus Support, remote support and more. Moreover, the technical help-desk is segregated under various levels, and a case which remains unresolved at any level is escalated to the subsequent higher level.

Although, there are limitations regarding remote assistance and help services, as they can’t overcome issues related to hardware, specifically the replacement and repair. Say if there is fault with the monitor or the hard-disk, or the motherboard and more where physical repair and maintenance is required, technicians sitting far at a remote place can’t accomplish it. Those, cases strictly demand on-site visit by a technician or your physical presence at any PC repair service. Probably, visiting the product service center is a good way to address such problems. But such situations are occasional, and often your product comes with warranty period spanning up to 3 years, so that’s not a big deal. Software problems and those related to setting and configuration are quite frequent; viruses and spyware or in general security issues are also gearing up to put your system or data into jeopardize, so here comes the actual role of the remote support. Thanks! You are covered completely, in this regard, and you don’t have to wander for it. Just pick up your phone and dial the PC support number and speak with a technician. You may also navigate through the e-mail or chat-support options and put a request.

Kellymarion - About Author:
The author is a technician at Techvedic Technologies, and offers end-to-end remote assistance or support to fix computer, printer and router related issues. Files or data shared during remote support is effectively encrypted.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:
http://www.articleside.com/software-articles/remote-support-fast-powerful-and-effective.htm

Related Software Articles Subscribe to RSS

Draft an effective SLA to make optimum use of remote backup solution
Published by Jenifer Sahn on April 24th 2012 | Software
Remote backup solution provides a secure way to backup your important data. However while getting in...
 
The benefits and the know-how of remote computer operating:
Published by Heather Protz on March 30th 2012 | Computer
With remote computing, you can operate a system virtually from another computer in an outside locati...
 
A stand alone application for remote access of digital content
Published by Anand Kumar on March 20th 2012 | Software
The LeapDrive TV widget allows the user to remotely access digital content from their online store (...
 
Use free SAP remote access for a better learning
Published by Micel Anderson on December 21st 2011 | Computer
Download SAP material to learn more about the course content and the topics. You will surely find th...
 
Why has remote computer support grown endearingly popular
Published by Paxton on January 16th 2012 | Software
The computer geeks are swearing by the utility and inventiveness of this fast emerging trend called ...
 
Web based remote access software: Helping you to achieve a relaxed work lifestyle
Published by James on February 8th 2012 | Software
An entrepreneur can detach himself or herself from the standard eight to four workplace environment ...