Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

Remote Support: All-In-One Solution Anytime Anywhere

By Kellymarion Subscribe to RSS | December 7th 2011 | Views:
loading
 
  



“On-demand” is the new term symbolizing the next-generation which is agile, object-oriented, and ambitious than ever before. People prefer instant tea, instant food, instant conveyance, quick shopping, fast banking, etc. When everything is getting fast and steady, then why should one wait for accessing Computer technical support?

Thanks remote sensing technology, which has made the world transparent conceptualizing the procurement of information about an object or phenomenon, without making a physical contact. Nowadays, different desktop remote software tools with wide range of features are available in the market. Some are meant for thorough desktop control and remote monitoring, some for PC to PC file transfer, and some for remote power management. The user on the local machine can establish a connection with the remote IP address by means of an optional online account connection through a friendly web-based interface. No network configuration is required from the other end, and the connection can bypass the firewall or proxy server settings. Thus, evolves the ‘Remote Support’ as a new concept in the arena of technical assistance. It has been a great relief for computer users across the globe, as they don’t need to carry their PC, printer, router or server machine to any repair shop unless there is some mechanical fault or breakdown.

The remote assistance support has diluted all boundaries, put forth by territory and time, and created an environment to nurture healthy relationship between service providers/manufacturers and the end-users. Brands are in a better position right now, and they are offering pre-sales and post-sales services to customers or end-users respectively. This is a scenario of mutual benefit. Nowadays, computer support, laptop support, printer support, Windows Support and Microsoft Support and other services are available at users’ behest. Just a user needs to navigate to the customer support portal of his manufacturer/service provider and send an e-mail or dial the phone number. An internet connection is must to let technicians to have the remote control of users’ PC. In case of Internet issue, experts can assist over the phone to fix related issues.

Data security and privacy can be a concern from the customers’ point of view. Needless to worry, as the latest software are based on secure authentication and traffic encryption. All data transferred via a vendor's server or to the client PC is safely encrypted. It is virtually impossible to decrypt this data. Double password protection boosts up the concept. The software applications don’t store clients’ passwords on their servers. Hence, it’s damn impossible for anyone to get logged in to client PC, once the remote-session expires.

Whether a machine runs on Windows or Apple operating system Remote Assistance Help is worth calling. Experts can install, activate, update and repair the operating system as per demand. They can also setup, configure and network peripherals irrespective of their make and model. Emergence of independent service providers has given a new height to the customer service operation. Now, the customer is at the receiving end, and the one and only decisive statement is to ‘look for a reliable remote support.

Kellymarion - About Author:
The author is a technician at Techvedic technologies, a firm that delivers end to end Remote Support to clients. Remote Assistance Help, antivirus support, Remote Assistance Support, router support are few services offered at this one platform along with many others.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:
http://www.articleside.com/software-articles/remote-support-all-in-one-solution-anytime-anywhere.htm

Related Software Articles Subscribe to RSS

A stand alone application for remote access of digital content
Published by Anand Kumar on March 20th 2012 | Software
The LeapDrive TV widget allows the user to remotely access digital content from their online store (...
 
Web based remote access software: Helping you to achieve a relaxed work lifestyle
Published by James on February 8th 2012 | Software
An entrepreneur can detach himself or herself from the standard eight to four workplace environment ...
 
Use free SAP remote access for a better learning
Published by Micel Anderson on December 21st 2011 | Computer
Download SAP material to learn more about the course content and the topics. You will surely find th...
 
Why has remote computer support grown endearingly popular
Published by Paxton on January 16th 2012 | Software
The computer geeks are swearing by the utility and inventiveness of this fast emerging trend called ...
 
The benefits and the know-how of remote computer operating:
Published by Heather Protz on March 30th 2012 | Computer
With remote computing, you can operate a system virtually from another computer in an outside locati...
 
Draft an effective SLA to make optimum use of remote backup solution
Published by Jenifer Sahn on April 24th 2012 | Software
Remote backup solution provides a secure way to backup your important data. However while getting in...