Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

Cloud Telephony-How to Use Online Cloud for Communication Purposes

By Freda Miller Subscribe to RSS | January 25th 2012 | Views:
loading
 
  



Most business owners must be familiar with the term cloud telephony. It’s a fast growing sector under cloud computing market. The term basically involves an individual or an organization which can access multiple computing resources and is connected to an online network. However, it’s interesting to note that the online resources we’re talking about here refer to computers that are beyond your office premises and are located somewhere in the online cloud or on internet.The main idea is to access software, facilitate data storage and resource sharing without investing in installing, configuring or managing unwanted additional resources.

Thus, you don’t have to deal with time-consuming, tedious and boring telephonic features. You’ve quick access to advanced features. You can play audio and video files, transfer calls to multiple locations and call a quick conference! There are numerous advantages of cloud telephony over traditional voice call system. Earlier, technical knowledge of businessmen was confined to IVR, PBX and use of MDF or main distribution frame. By making use of cloud telephone system, you can play a greeting message, dial an extension number or record your conversation! All these enhanced voice calling features are integrated with technically advanced computer applications to create a superior system!

Prominent Benefits Of Cloud Telephony

1)You can route inbound voice calls. It means your customers just have to dial a single phone number if they wish to make queries and a prerecorded message is displayed to them (thanks to virtual call applications) or their call is transferred to your agents sitting on remote locations, within a couple of seconds.

2)You’ve a customization option for calling your customers and routing their calls by analyzing call data.

3)You can interlink your telephone system with online customer database that is you simply have to maintain an online phone directory with numbers and customer names fed in them and your system shall automatically call your customers. Moreover, you can reschedule the calls that haven’t been answered.

4)Advanced call software provide you the facility of running polls, contests or survey results for your customers. The database software will record telephonic conversation. The answers given by your customers will be matched against the results of stored in your database and a lucky winner shall be selected by the software.

With so many advanced features associated with cloud telephony no wonder why several people opt for it.

Freda Miller - About Author:
Selecting a new phone service provider for your business can be confusing? Don't worry, UniVoIP help you to learn how your business can benefit from cloud telephony services. UniVoIP can offer a solution that will meet a Small business voip phone system provider, brings you the best in cloud based phone system with our IP-Tone phone solution.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:
http://www.articleside.com/voip-articles/cloud-telephony-how-to-use-online-cloud-for-communication-purposes.htm

Related VOIP Articles Subscribe to RSS

Text Message Software: a boon in disguise to several business houses
Published by Avena Sowell on March 28th 2012 | Communication
Text message software is used for sending and receiving text in bulk without using chrome. It is a p...
 
Short codes and email SMS: the new tool to promote your business
Published by Avena Sowell on December 30th 2011 | Communication
SMS from email is a cheap and effective way to send short messages to business associates and to mar...
 
The text via internet process will reap benefits for your business
Published by Avena Sowell on March 23rd 2012 | Communication
If you want your intended recipients not only to receive your message but also to read it, it is adv...
 
SMS API: value for money service to promote your business
Published by Avena Sowell on March 16th 2012 | Communication
Send text message is the most affordable option to promote your business and you need a reputed serv...
 
Why PABX system is imperative for a growing business
Published by Gary Ernstzen on June 18th 2012 | VOIP
Offering telecommunication consulting, business telecom solutions and telecommunication equipmentthr...
 
Things to remember while choosing a SMS service provider
Published by Avena Sowell on March 23rd 2012 | Communication
If you want to run a successful marketing campaign, you first need to make sure that the quality of ...
 
Mass SMSs are sent through auspices some top message service provider
Published by Avena Sowell on December 27th 2011 | Communication
Bulk SMSs are sent through auspices some top message service provider which government and NPOs in A...
 
Internet message service an effective business strategy
Published by Avena Sowell on February 15th 2012 | Communication
Today everyone is trying to invest in some kind of business irrespective of its size to maximise the...
 
Why Sms gateways are important for your business
Published by Avena Sowell on January 20th 2012 | Communication
Give your business a competitive edge through sound SMS based marketing and communication with your ...
 
Functions of Cloud based business phone system
Published by James Allen on July 18th 2012 | Communication
With Cloud system, adding an extension is a matter of reconfiguring the phone system by clicking set...
 
Why Internet SMS is perfect for business marketing
Published by Avena Sowell on February 24th 2012 | Communication
Leading marketers employ SMS marketing technologies to help enhance positive customer relations and ...
 
Reasons behind the small businesses switch to VoIP Phone service
Published by Cranvas Technologies on January 11th 2012 | VOIP
VoIP offers wireless voice as well as data communication by using internet connection. Most of the s...
 
Internet SMS service: the new age cost-effective tool to promote your business
Published by Avena Sowell on January 10th 2012 | Communication
As a marketing tool sending text online to mobile devices has proved to be very successful and a top...
 
Choosing the best text message service provider
Published by Avena Sowell on April 19th 2012 | Communication
A text message is one of the cheapest and convenient ways of conveying any type of information.
...
 
The three pillars of business- Internet, TV and Phone
Published by FeliciaCorrine on June 15th 2012 | Communication
The Internet, TV and phone are the incomparable assets for any business. You can never run, nor even...
 
Bulk SMS service: how it can make the difference in business communication
Published by Avena Sowell on December 24th 2011 | Communication
Send SMSs in bulk through SMS gateway providers that can help you to bring more business with effect...
 
SMS Gateway service for cost-effective communication for businesses
Published by Avena Sowell on February 24th 2012 | Communication
Choose an aggregator that guarantees cost-effective and sustainable transmission of text messages to...
 
Choosing best VoIP service provider
Published by Nationwide Telecom on February 7th 2012 | VOIP
As part of a business strategy, it is important to cut costs and get most value from any product or ...
 
SMS Gateway provider: your new partner to market your business
Published by Avena Sowell on January 4th 2012 | Communication
Get text messages integrated into applications by a SMS gateway provider and send Bulk messages all ...
 
Use computer text message to promote business
Published by Avena Sowell on January 4th 2012 | Communication
Use your computer to beneficially market your business across the world to thousands of potential bu...