Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

Queue Management System for Business

By Brandon Munson Subscribe to RSS | January 22nd 2012 | Views:
loading
 
  



An effective and well-organized Queuing system is one of the fastest and most affordable way by which an enterprise can develop its operational advantages and squeeze effeciencies out of its operations. Queue Management System is the process of well organized movements of the customers all the way through, and out of the waiting process - is rapidly becoming a vital element in many businesses because of its confirmed ability to reduce client walk-aways, develop income per sq. ft. And stimulate sales. As a matter of fact, according to the International Council of Shopping Centers, the average customer spends about $1 per minute while shopping. If a store serves 500 customers per day and the average customer spends just 10 minutes waiting in line to check out, that's $1,825,000 per year in additional revenue that could be realized by letting customers continue to shop instead of standing in line.

On the downside a recent survey found that 24% of consumers abandon their purchases, and walk out of the store when faced with a long line. A effective queue management using SMS and digital display technology will reduce the risk of customers walking away due to better customer flow.

Linear Vs. Online Queuing systems

There are two basic queueing system that are widely used business. Straight range lining up consists of clients physically stand in queues formed with stanchions, generally flip-style buckle posts. Making use of the general principle of “first come first serve rule". Linear queues can feature multiple queues such as in shops or one single line as seen at the financial enterprises or at the banks. Straight range queuing system ensure the quickest possible services by decreasing the time spent between each client being provided, thus are typically used where services processes are for shorter durations.

To boost the efficiency of either queuing system, incorporating SMS text messaging does away with the phyiscal lines creating a virtual digital waiting lines, which increases customer flow and sales.

Some automated Queue Management Systems have confirmed to provide services efficiently by as much as 35%, thereby, reducing average delay periods. In addition, incorporating digital displays can be a powerful advertising channel to keep clients informed and entertained, reducing recognized delay periods and further improving the customers experience.

The second Queue management system i.e the Virtual queuing system, allows clients to wait for a services without actually status in a physical queue. Typically, clients register by providing thier name and cell phone number to a queue manager or a Kiosk. The system will automaticlly text message the customer when they are at a predetermined position in the line i.e. 4th in line. SMS queue management systems like this affords the customer time an freedom to continue shopping, or browse or relax with physically standing in a line. SMS queue managment sytem are well suited at places which require longer processing time or waiting time like at Department of Motor Vechicles, unverities, colleges, retail establishments, pharmacies and medical centers, even restaurants.

Large banner signs connected to stanchions at the entrance of a queue can clearly mark gates and make it simple to recognize the services types. Post-top or post-front signs can help control queue access and strengthen a shade technique, and supplement way-finding. Making use of an in-line marketing solution can make a commercial center within the established living area of the range. Few stanchion producers also make marketing panels that can be simply connected to the lining up stanchions. The Business can witness an immediate development,when they have adopted this queing system.

Additionally, a proper Queue managment sytem keeps the clients engaged, as they wait for their turn, dramatically reducing recognized delay periods, thereby improving the status of the business by an enhanced customer service. These 3 concepts of Queue Management System -queue layout, signs, and in-line merchandising-will increase the cutomer inflows and of all the business bottom line. Big impact comes from a small change and helps the business to receive more customers.

Brandon Munson - About Author:
Fulcrum Design, LLc, developed the industry leading mobile queue management system and Queuing systems. Founded in 2001 as a business consulting and technology firm head quartered in Glastonbury, Connecticut, Fulcrum Design specializes in custom application development serving the hospitality, higher education, entertainment and health care industries.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:
http://www.articleside.com/software-articles/queue-management-system-for-business.htm

Related Software Articles Subscribe to RSS

Document management Software Help Start Up Businesses a Lot
Published by Caitlin Jones on May 16th 2012 | Software
The companies must not feel dejected about the economic distressful situation. They must keep trying...
 
How to clone DVD conveniently in windows system?
Published by A Supporter For Http://top100.hodosoft.com/tipard-dvd-cloner-6.html on February 17th 2012 | Software
This post introduces the most popular Tipard DVD Cloner 6, and talks about the steps to clone DVD wi...
 
Printers that work with continuous ink supply system
Published by Jack on April 27th 2012 | Computer
You can install CISS on almost all printers. With some printers may be harder to install a bulk ink ...
 
Benefits of using web document management and microfilm scanning for your business
Published by Caitlin Jones on July 6th 2012 | Software
Documents management is crucial to any type of business. It needs to be done in the right way to eli...
 
Log the activities of the system invisibly
Published by Vivekraj on March 2nd 2012 | Software
Activity logger is monitoring software that runs invisibly and records how the employees, children o...
 
Copy your data from one system to another system via Clone software
Published by Socialweb on February 21st 2012 | Software
Computers are mainly used to store and retrieve data from one source to another source. Most of the ...
 
Have a user friendly system with Manufacturing Maintenance Software
Published by Jolle on November 25th 2011 | Software
No matter how big or small a company, with the help of a Manufacturing Maintenance Software it is ea...
 
WMV to MP4 multimedia converter for your operating system
Published by Justine Biber on December 28th 2011 | Software
Windows have been introduced by the famous platform of Microsoft, which got developed by Bill Gates....
 
Benefits of online Sales tracking and leads management software
Published by Elizabeth Cooper on March 19th 2012 | Software
The lead management software is part of the complete sales force automation process that helps in tr...
 
Good Document Storage system- How to make it possible
Published by Ronan Pointy on April 4th 2012 | Software
Managing documents is a complicated process in any corporate or business background. Document manage...
 
The Benefits of an Effective Contract Management system
Published by Ashley Soutter on March 3rd 2012 | Computer
The main purpose of the Contract Management Software is to manage and organize the contract of the c...
 
An overview- Liferay document management
Published by Top Articles on November 28th 2011 | Software
In this article, it has been highlighted about the flexible software that is liferay document manage...
 
Recover your system via windows 7 recovery disk
Published by Socialweb on February 21st 2012 | Software
Most of the users are moved to windows 7. It gives you the new features with new technology. It is c...
 
What can you accomplish with E-scrap recycling management software?
Published by Angel on July 11th 2012 | Software
For the entrepreneur involved in the e-waste business, E-scrap recycling software fills the void wit...
 
Boot your crashed system via Windows 7 Boot Disk
Published by Max Webstar on February 17th 2012 | Computer
An error message such as dialog box appears when unexpected condition is occurred. It simply shows t...
 
Benefits of indexing management in business
Published by Caitlin Jones on December 29th 2011 | Software
Indexing document is the process of transfer labels and markings on the documents can be documents i...
 
Boot your system from Windows 7
Published by Max Webstar on February 17th 2012 | Software
If you want to control the hardware lose. For that; we need the redundancy hardware module. In which...
 
Why your company needs inventory management software?
Published by Martin Tuner on December 8th 2011 | Software
Inventory management is an inherent element of a company that produces goods to meet the expectation...
 
Android operating system on PC
Published by James Gini on January 20th 2012 | Software
Android is an operating system in a mobile phone made by the famous and popular company Google. This...
 
Library software and library management software
Published by Julia Roger on March 23rd 2012 | Computer
Library software and library management software is an excellent way to categories all of your libra...