Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

Mobile banking services and the four channels

By Angel Subscribe to RSS | May 15th 2012 | Views:

As financial institutions are tapping the potentials of mobile devices to reach more customers, mobile banking services have assumed greater significance in the recent past. There is a great shift in the trend, where customers are making use of their mobile devices to make use of the anywhere, anytime service unveiled by banks. With such mobile banking solutions, banks are in a better position to offer an extensive service range that makes it easy for customers to perform banking transactions.

By seeking the services rendered by banking software companies, banks are well placed to introduce novel mobile banking services. Most importantly, these services get deployed on one of the four channels that get used for this purpose. The channels get recognized as the SMS, IVR, WAP and Standalone Mobile Application Clients.


The IVR or the Interactive Voice Response is one of the channels on which mobile banking solutions get deployed. This service gets operated by way of pre-specified numbers that the financial institutions promote amid their customers. In this operation, stored electronic message greets a customer where a menu comprising of many options can be put to use by the customer. The Interactive Voice Response Service comes with some limitations and is also a costly option when compared to the other channels.


While banks seek the services of banking software companies to build ideal solutions, SMS is one of the preferred channels on which the service gets deployed. In this type of service, SMS gets used for providing mobile application based banking. Customers are able to get information about the account balance details through this service, and SMS gets used by financial institutions to offer enquiry based banking services. SMS, as of now, is not considered to be a popular platform for transaction based services.

Standalone Mobile Application

Standalone Mobile Applications are held as the best option for providing complex banking transactions. In this case, mobile applications clients ought to get downloaded on that of the device pertaining to the customer. Moreover, applications get customized to suit the mobile phone on which its gets operated.


The Wireless Access Protocol utilizes a concept that is akin to the one utilized in Internet banking. In this case, WAP sites are maintained by banks, where customers make use of WAP compatible browser to access such sites, with the help of mobile phones. With this type of service, banks are in a better position to afford secured and reliable services to customers. There is also the possibility of accessing transaction and enquiry based services as well as complex transactions that take the form of trading pertaining to securities.

By offering mobile banking services on four major platforms, banks aim to make it easy for the customer to conduct their banking transactions.

Angel - About Author: is the leading mobile banking solutions provider compared to the Banking software companies. It enables banks, community banks and credit unions to provide their customers with 24/7, anytime anywhere banking. The result is a secure and scalable platform that helps your organization to increase loyalty, acquire new customers, cross-sell products plus much more.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:

Related Software Articles Subscribe to RSS

Would mobile banking solutions undergo great changes
Published by Angel on August 13th 2012 | Software
Financial institutions introduce mobile banking solutions to afford convenient banking service to cu...
What makes banking software companies an able ally for financial institutions
Published by Angel on March 9th 2012 | Software
With the rise in the demand pertaining to banking software solutions, financial institutions have st...
How Blackberry CRM solutions help improve business performance
Published by Angel on January 16th 2012 | Software
Establishments can improve business performance with Blackberry CRM solutions. With the well-designe...
How customers get benefited from mobile banking services
Published by Angel on December 21st 2011 | Software
Mobile banking services offered by financial institutions help customers in different ways. The mobi...
Value added solutions for AR CLEARING by payment cards and credit cards
Published by Mudiam Srinivas on August 25th 2012 | Software
Mudiam solutions will enable your SAP ecosystem to be able to clear existing open invoices or charge...
Value added solutions for AR CLEARING by payment cards and credit cards
Published by Mudiam Srinivas on August 25th 2012 | Software
Mudiam solutions will enable your SAP ecosystem to be able to clear existing open invoices or charge...
Testing is a necessary part in web development solutions that each and every developer should be able to plan well
Published by Williamsalas on June 11th 2012 | Software
Another crucial part in web development solutions is definitely testing. Testing ought to be carried...
Hunting a good provider for SAAS solutions
Published by Coles Gold on February 25th 2012 | Software
You need a accurate SaaS Vendor or supplier who is competent enough to give you excellent service....
Do financial institutions derive good mileage out of mobile banking services
Published by Angel on April 3rd 2012 | Software
Financial institutions are offering mobile banking services to afford convenience banking to custome...
Document management solutions – answer to rising prices
Published by Caitlin Jones on June 7th 2012 | Software
What is document imaging conversion? What are document management solutions? Finding an answer to ab...
Are you looking for Point of Sale solutions?
Published by on June 17th 2012 | Software
Point of sale can apply to any item which is used to serve customers or take payment, including till...
Mobile banking services - to get rid of unsavory customer experience
Published by Angel on April 12th 2012 | Software
By introducing mobile banking services, financial institutions take the right step to offer unparall...
Benefits of HRM solutions
Published by Roger Lopez on March 21st 2012 | Software
An improved and appealing look and feel simplifies the use of Altamira Platforms and ensures a high ...
Get robust business solutions with SharePoint application
Published by Anil Sharma on February 6th 2012 | Software
SharePoint is a web based application which has multi dimensional facets. In is basically document, ...
Banking software companies and the effect of their solutions
Published by Angel on March 28th 2012 | Software
Financial institutions have started implementing banking solutions built by banking software compani...
There are numerous solutions that a software development company can furnish to various forms of business in recent times
Published by Williemcintosh on June 29th 2012 | Software
Some of the solutions which outsourced businesses can provide. Various of these solutions incorporat...
Hurdles for mobile banking solutions
Published by Angel on March 1st 2012 | Software
Banking software companies have started building mobile banking solutions for financial institutions...
How do reputed recycling software providers offer ideal solutions
Published by Angel on June 21st 2012 | Software
By meeting the exact needs of recycling companies through well-built recycling software, reputed com...
Four prime reasons that push banks to provide mobile banking services
Published by Angel on August 21st 2012 | Software
Financial institutions make diligent use of mobile banking services to afford convenient banking ser...
Three best solutions to save PDF to Word on Mac
Published by Nadia on January 9th 2012 | Software
Three best solutions to save your PDF files to Word documents on Mac, best convert PDF files to edit...