Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

Benefits of SMS Text Message Applications for Business

By Brandon Munson Subscribe to RSS | June 14th 2012 | Views:
loading
 
  



While smart phones today have no dearth of features, apps, entertainment and even work management, a basic function of the mobile phone is its power of enabling communication.

And the SMS text message feature enables easy and effective communication by obviating time-consuming conversations. However this feature also has tremendous potential for enhancing businesses.

SMS Text Message – Enhancing Business

It does not require an MBA degree to figure out that a business will succeed if

(a) there is awareness about the products/ services

(b) there is constant communication with the customer and

(c) The overall customer experience is so satisfactory that it keeps the customers coming back and generates referrals.

And SMS text messaging applications enable businesses to achieve all this.

Here is how.

Benefits of SMS Text Messaging Applications for Business

SMS text message applications benefit businesses like health care providers, restaurants universities and others. Here is a look at some of the applications and their benefits.

1. SMS Text Message Marketing

This application is beneficial for all businesses.

An SMS text marketing message has greater chances of being read than an email or other communication because people always have their cell phones. Moreover, it is permission based, enhancing the chances of positive response. A text coupon messaged to customers is an effective and affordable way to inform them about new products or special offers.

2. SMS Virtual Queue Management Applications

This application is ideal for large hospitals, retail centers, universities, transportation department or any business that requires customers to wait in a ‘queue’ or move from one queue to another.

The system efficiently manages wait times, enhancing the overall customer experience. After inputting customer details in the system, the administrator can inform the customer of his turn via a text message. This obviates the need to remain in waiting rooms. And once the customer finishes his turn, the system moves him virtually to the next line, informing him of his place there (say 6th or 2nd etc)

Another benefit of this application to businesses is that customers can interact directly with the system, check their position in the queue and even push behind their place in the line, if they so desire. Thus, there is no lost time in waiting for the customer to show up (when he is actually not there). This can boost the efficiency of the business and increase customer satisfaction tremendously.

3. SMS Virtual Queue Management Applications for Universities

The system is useful in Universities particularly during peak registration periods. During registration, usually, students need to undertake multiple activities like meeting with a student counselor, actual registration, financial aid etc. All these areas have individual queues.

The SMS virtual queue management application efficiently manages multiple virtual queue lines, texting students their position in a particular queue. This avoids over crowding at any one place. And by knowing how long they have to wait in one queue, students can use wait times efficiently by tackling some other activity in that time.

4. SMS Text Message Applications for Restaurants

These applications have all but replaced the restaurant coaster pagers.

The biggest benefit is of course the cost saving on guest pager devices because the guests already have them – their cell phones.

The system also manages wait times and reservations, giving restaurants a triple functionality in one application, thus enhancing efficiency.

The customer experience is enhanced because they are now free to move about without fear of missing their place. And they can listen to music or play games or even catch up on emails, as they wait to receive their text message saying that the table is ready.

Brandon Munson - About Author:
Visit QueueMobile.com or our blog SocialMobileTrends.com to learn more how SMS messaging can engage your customers and increase your ROI.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:
http://www.articleside.com/software-articles/benefits-of-sms-text-message-applications-for-business.htm

Related Software Articles Subscribe to RSS

Why having SaaS software a better choice for your business
Published by Coles Gold on February 2nd 2012 | Software
You can still find a number of businesses still going with the same old story as they are not aware ...
 
Important factors essential for consider for Website Development Firm for Online business Website
Published by Brettdaugherty on August 4th 2012 | Computer
Nowadays, leading Website Development Company undertakings considerably to create e-commerce website...
 
Why Online Booking Software is brilliant for business
Published by on March 5th 2012 | Computer
How effective is your hotel booking software at the moment? Are you using the latest online booking...
 
Finding an online Marketing Consultant for the online business
Published by Chris Wilson on November 26th 2011 | Computer
A Best SEO Clients are typically a Internet Google SEO Services that has many years of experience of...
 
How iPhone CRM apps help carry business in your pocket
Published by Angel on January 5th 2012 | Software
When companies implement iPhone CRM apps, they are allowing sales professionals to carry business in...
 
Daily Deal Software: Starting a business has never been any easier
Published by Jim Anderson on January 23rd 2012 | Software
The global economy has been ailing for quite a while now, with more and more people losing their job...
 
Automate business processes with SharePoint Application Development
Published by Jon on March 21st 2012 | Software
Enterprise solutions and business process automation tools are key enablers of efficiency and compet...
 
Remote Computer support quintessential for computer business’s success
Published by Paxton on January 2nd 2012 | Computer
This business scope has been identified and judiciously capitalised upon by various remote computer ...
 
Business Intelligence: taking business to new heights
Published by Ming on December 29th 2011 | Software
A few recent enhancements of the fully integrated Business Intelligence platform other than making b...
 
Computer service business plan set for a good deal
Published by Carolmoore on March 6th 2012 | Computer
Having a fantastic career in terms of the fanatic you are will emerge you as a successful person lik...
 
Hire PHP Developers to enhance your online business
Published by Vivekcis on December 30th 2011 | Software
Hiring php programmer for your business is a good idea. These programmers can help in designing and ...
 
Implementing SAP Software improves staff and business
Published by Joginder Singh on January 18th 2012 | Software
In spite of rising in popularity of SAP Software, various businesses are uninformed of the actual ad...
 
Meeting business needs through CRM software
Published by Antony Wilmer on January 10th 2012 | Software
CRM software has become the need of hour as it helps in business expansion. It is also important as ...
 
Go with service management software to gain good business control
Published by Martin Tuner on December 8th 2011 | Software
Providing top notch services to clients is one of the key factors that can determine the success of ...
 
Microsoft Excel and how it can help your business
Published by Ricky Charles on December 19th 2011 | Computer
Microsoft office is the most popular office application in the world.
...
 
Computer facilities to attract clients and new business
Published by Emilee Jaden on March 8th 2012 | Software
However, there have been a number of companies who have noticed the potential benefits to reap, thus...
 
Explore the new avenues of business with the help of mobile developers
Published by Amit Kumar on July 24th 2012 | Software
Back in 2008 search engine giant Google launched its own Smartphone in the market. The market was st...
 
Reputation Management – Monitoring and Managing your business
Published by Siljajoseph on July 20th 2012 | Software
Reputation Rhino is an online reputation management firm which also offers the best brand management...
 
Features that make Small business accounting software user-friendly
Published by Antony Wilmer on December 5th 2011 | Software
Scalability and customization of the small business accounting software package should be studied be...
 
Get robust business solutions with SharePoint application
Published by Anil Sharma on February 6th 2012 | Software
SharePoint is a web based application which has multi dimensional facets. In is basically document, ...