IBM Support : an Endeavor towards Smarter Planet

Author: dawa | Posted: 02.01.2012

In the evolving IT landscape if something remains unaltered then it’s the commitment of IBM to make this planet smarter. Since its inception in the year 1911 the brand has undergone several organizational changes, acquiring companies like SPSS and PwC consulting, spinning off companies like Lexmark, and selling off product lines like ThinkPad to Lenovo. IBM server, storage system, software, administrative tool, PC, laptop, printer, and more, are aimed to simplify technology so as to make it more friendly and useful for people so that they can access more from their investment.

It is pioneer in integrating the concept of virtualization into the storage system in an efficient way so that business can manage more applications without physically expanding their IT infrastructure. Moreover, the web-based management enables the administrator to effectively manage service tasks in a heterogeneous storage system which is considered to be a big challenge. Also, it improves availability and performance of applications in a flexible way with no downtime and failure. Thus, you can expect more from your storage system. IBM storage system is available from entry, midrange to enterprise level and in all type including disk, tape, network attached storage, software storage.

Disk storage is engineered to deliver advanced functionality at a breakthrough price and it can substantially take care of workgroup storage applications such as email, file, print and Web servers, as well as collaborative databases and remote boot for diskless servers. Tape products are designed to provide backup and protection of client data at an appealing cost to a company's budget. Read IBM reviews compare product capacity and reliability if you are planning to get one for your Home office or business.

If you are a proud owner of IBM Certified Pre-owned PCs, you have multiple support options. Either call IBM Support, or get experts’ help from third-party service providers. Technicians can remotely setup and configure your PC and can provide help to install, activate, update and upgrade Windows operating system and essential application software. The scope of technical support is extended to encompass Microsoft Office, Intuit, browser, e-mail, Internet and networking, data backup and recovery and computer security. Thus, a comprehensive support is available for your machine, and it can be availed over the safe and secure Internet connection anywhere round-the-clock.

Quick and easy assistance can be garnered from IBM Help-desk for server running on any of the Windows Server Operating Systems including 2003, 2008 and 2008R2. Experts can monitor your IT infrastructure and fix any server problems and can maximize availability and performance of running applications. They may implement the industries’ best tools such as Unified Threat Management, Windows Management Instrumentation & Simple Network Monitoring Protocol to accomplish the task. Experts can deploy and configure Web applications and Web services, and can help with the cloud based private network. With cloud solutions, your applications take center stage driving the resources such as virtual machines, storage, and memory, in an efficient manner, reducing administrative costs.

With maximized uptime,increased accountability, increased staff utilization and enhanced network's performance and security, you can expect more from your investment.



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