Factors Tipping Towards a Hosted VOIP Service

Author: robertpattison55 | Posted: 13.07.2012

A hosted VOIP service is getting popular today with the growing demand of its services due to the progressive technology that brings on quite a number of compelling advantages.

Total Cost of Ownership

The total cost of ownership or TCO is one of the major factors in considering a hosted VoIP system. As a cheaper solution over the traditional onsite IP PBX system, the hosted system is more favored as one can consider business expansion with geographically dispersed branches and numerous customer locations. The hosted system is favorable when there is an increasing mobile support needed with a good servicing to remote end-users.

Improved Employee Performance

Research and track records prove the hosted VOIPs offer more than cost savings. There is an obvious employee service performance with a good ‘buy in’ from the employees. Although there is a heavy investment on network connectivity, this investment reaps in more sales and profit that benefits the business in a shorter time than with another type of system.

Such hosted services ensure a good connectivity among the business branches to allow a robust and smooth operation with up-to-date information to the customers. VoIP services that are hosted would offer high call quality with high service levels crucial to businesses which could be demanded of VoIP service providers.

Increased Business Productivity

Hosted services allow more features for the employees to manipulate to their convenience and to the advantage of the business for a higher productivity. Management reporting and administration facilities are simpler and more structured than on-premise PBX systems. With a higher agility, hosted VoIP service systems allow the business operations to run more smoothly with an easier scaling in either direction according to the business productivity.

Hosted services of VoIP technology are manipulating world-class equipment based on the latest technology on secure networks that have built-in resilience with a strong business continuity factor.

Increasing Demand

It is not surprising to have more businesses considering VoIP systems that are hosted in the coming years. The VoIP market is expected to rise in exponential figures with the current 17% growth rate.

Hosted VoIP systems would be the preferred choice of a business that wants to take advantage of the advanced features of the system whose services are provided by experienced and skilled VoIP provider remotely. It is not just a capital expenditure investment with certain VoIP equipment; there would be more advanced features and services incorporated in the next couple of years on hosted VoIPs.


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