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Understanding which Mobile Phone Network is the Best

By Cheri Bowden Subscribe to RSS | March 22nd 2012 | Views:

Choosing a mobile phone network provider is not the most thrilling decision you will ever make, asking for their deals doesn't share the same dare devil thrill of asking your crush on a date. But choosing a mobile phone network still has all of the same drawn out, inescapable strains: the crush will judge you forever on the first impression of a date.

Whatever choice you make, you're stuck with it for the future of your contract. Any hidden charges, any faulty services or poor signal strengths you just have to put up with and that is a stress that nobody needs.

Ultimately when it comes to deciding on a new service provider your decision will ultimately be less based on which is the best mobile network so much as which is the network that will cause you the least amount of stress to live with. In the end we really just want a phone that will work reliably, let us call our mothers occasionally and receive texts inviting us to the pub.

This is a study by Ofcom from April 2011 comes charging in to the rescue. Instead of trying to impossibly balance the competing myriad of perks and prices, they have surveyed the number of customer complaints to find out which companies have caused the least stress.

Although they haven't gleaned the nature of each complaint so it can't be told which specific features of their services went wrong, they could even be a plethora of complaints complaining about the poor customer complaints service, but that's not very likely.

The results show a reassuringly low level of complaints against O2, less than a third of the number received against 3UK. Such a marked different is a useful and clear indicator to the value of service and how likely problems are to crop up for you during a contract. Orange, T-Mobile and Vodaphone on almost level scores between these extremes, although T-Mobile had a sudden peak of complaints in January, which dramatically raised their average, the anomaly was linked to the company updating it's service, causing a difficult phase but afterwards their number of complaints went back down to their lowest ever.

So it's just a simple amount of research that will help you find out which network will give you the most reliably relaxing relationship with your phone. If only they would make those graphs to help us when we're asking out our crushes, Ofcom could save us a lot of future hassle.

Cheri Bowden - About Author:
You can learn more and compare the quality of different data plans for mobiles with Mobile Choices, an online comparison site who's advice can help you get the best city-wide mobile phone coverage with the least stress.

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