Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

When to Utilise Independent Conflict Resolution Processes

By Francis Portisford Subscribe to RSS | December 29th 2011 | Views:
loading
 
  



Disputes arise all the time and in every imaginable context. Some of these are insignificant whilst others can be extremely serious. In the context of the workplace, it is an important management skill to be able to tell the difference between a short-lived dispute that will have little lasting impact on the performance of the business and an entrenched conflict that must be dealt with swiftly and severely before the business suffers.

There are no hard and fast rules for determining the level of seriousness of a given conflict. Intuition and experience both play a part in this evaluative process and neither of these can be taught, although there are some useful guidelines that will help to get you thinking along the right lines and asking the right questions to determine whether you need to seek outside assistance in managing the conflict at hand.

First and foremost, you will need to carry out some basic research into the conflict. Questions that should concern any manager include: how long has the dispute been going on and what is the nature of the problem? Is the dispute affecting the work of either employee concerned?

The second step will be to advise the employees in question that they must set aside their personal differences in the name of professional conduct and continue to work as an effective team or further action may be taken. Once the employees concerned have been given the opportunity to resolve the matter between themselves, they should be allowed a short period within which to enact this resolution - this could be a matter of days or a couple of weeks although it should not be allowed to extend for too long. It is worth mentioning that this is not always appropriate: in cases where there are accusations of sexual harassment, physical violence or discrimination, it may be better to skip directly to step three.

Step three will be to inform the employees concerned that you have decided to involve an expert in independent conflict resolution to help them resolve their differences. The mediation process relies on the consent of its participants so it is important to explain the benefits of mediation to your employees at the same time. It is also important to explain the nature of the mediation process and what it entails. Perhaps the most important aspects of mediation are that it is confidential (except under extremely limited circumstances), it is impartial, and it is collaborative rather than adversarial.

Although it is almost unthinkable, the fourth step would be to refer a given case to a tribunal. This is only appropriate in very serious disputes of a specific nature when other methods of resolution have proved ineffective. The scope of employment tribunals is limited and these can only deal with certain types of cases, so it is important to be clear on exactly what is being claimed before going down this path.

Francis Portisford - About Author:
MediationAtWork.co.uk is the place to find a competitive provider of workplace mediation and related services, providing independent conflict resolution expertise to those in need. Mediation at Work training services could also help your business to manage future disputes internally.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:
http://www.articleside.com/marketing-articles/when-to-utilise-independent-conflict-resolution-processes.htm

Related Marketing Articles Subscribe to RSS

How to select dog training collar?
Published by Chris Adam on March 31st 2012 | Business
So you are out in the market looking for dog training collar? You will be surprise to find there are...
 
Promotional products that will work wonders for your business
Published by Drothy on July 21st 2012 | Business
Are you looking for the right kind of advertisement for your business? Then the one stop solution fo...
 
Safety rules with forklift training
Published by Glyn Jones on July 3rd 2012 | Business
Use a safety cage for a forklift to ensure you are safe. No matter what the forklift is being used f...
 
Change the look of your work zone with a funky Office Fit out Essex
Published by Mary Porter on July 18th 2012 | Business
Work through the design for the new Office Fit out Essex with professional interior fit out contract...
 
Document scanning service makes your work easier
Published by Jeremy Goins on January 13th 2012 | Business
For document scanning there is actually just one method only, however that really does not entails t...
 
Supply Chain Management Jobs: Kick start Your work
Published by Marlen Begum on December 5th 2011 | Marketing
Just about each group could go into the organization to have solutions. However, lots of individuals...
 
Cut off saw blade for specific and detailed work
Published by Devinpayton88 on May 23rd 2012 | Business
For cutting through materials like granite, porcelain, concrete or functioning in masonry, reworking...
 
Fulfillment houses – making your work easier
Published by Diego Hall on December 2nd 2011 | Business
Fulfillment houses make conducting your business easier by taking over the process of order receivin...
 
Developments Regarding Live/work Property in Edinburgh
Published by Calum Rendall on March 19th 2012 | Business
If you are looking for a property which can be used as work place as well. You can easily find out l...
 
How HVAC systems have changed the work environment
Published by Tobby Heldson on January 10th 2012 | Business
Over the years the work environment has slowly and steadily changed. HVAC or Heating, Ventilation an...
 
Disability awareness and equality training
Published by Victor Douglas on December 21st 2011 | Business
Dealing with the needs of individuals with disability is quite crucial and there is need to hire the...
 
Could you work for a Press Cuttings company
Published by James Blee on July 27th 2012 | Marketing
Did you know there’s a lucrative market out there for people that read Press cuttings and Press Cl...
 
PCB Prototypes- How they work
Published by Julia Roger on January 31st 2012 | Business
PCB is the abbreviation of the Printed Circuit Board. It refers to the template board that “mechan...
 
Affordable Measures to enjoy Uninterruptible power supplies at work
Published by Samuel Arthur on January 18th 2012 | Business
When it comes to power distribution in a home or in a business, there are certain things to take int...
 
Assembly work through fulfillment center, fulfillment facilities as well as fulfillment warehouses.
Published by Ema Sis on July 20th 2012 | Business
In the fashionable business world, it will not pay to commit full-time employees to achieve tasks wh...
 
A guide to IPAF training Leeds
Published by James Blee on June 16th 2012 | Business
IPAF training Leeds is most probably something which you are hitherto unfamiliar with. However, alon...
 
Some Study Guides for 70-680 - IT Pro Community to work on certifications
Published by Water123 on December 25th 2011 | Business
With increasing importance of information technology in nearly all industries and organizations, a C...
 
Citizentax.Com coupons & codes are just like money that you don’t have to work for that
Published by Sai Manohar on February 12th 2012 | Business
If you’re a bargain shopper, you probably love to use Citizentax.Com coupons & Citizentax.Com coup...
 
The security ip camera ,net work camera and so on——how it work
Published by Guardlyer on March 17th 2012 | Business
Detailed angel agency added pixels, which in about-face agency added data. But buck in apperceptio...
 
Promote your work with Construction Photography
Published by Mary Porter on June 22nd 2012 | Business
Importantly, construction photography also plays an important part in the marketing of construction ...