Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

How to Avoid Being a Robot Salesperson

By Belinda Summers Subscribe to RSS | May 23rd 2012 | Views:
loading
 
  



Even though salespeople tend to memorize scripts or read off of them, don't let your customers know that you are reading from a script. Instead, change the tone and the way you speak when you talk to your prospects for a higher chance of getting a sale.

There are those salespeople who focus too much on the resulting sale that they tend to sound like robots. But what is a robot salesman anyway? Robot salespeople are those that have answers to each and every one of their lead's questions, without even understanding the lead's question. For example, if the lead will ask Question a then he will answer with Answer A, and if the lead will ask Question B then he will answer with Answer B as well. In short, this kind of salesperson is focused on reading their script that they tend to forget to be themselves; that they are still human beings. They would also focus too much on planning what to answer next instead of listening to their sales leads.

In order to avoid being like a robot and start being a human being when it comes to selling your company's products and services, it is always important to have a fresh start as you talk to different sales leads. Remember that every sales lead is different from the other. There are some guidelines that you may wish to follow in order to avoid being this type of salesperson.

     * Always listen to what your leads are saying. Remember that you have two ears and only one mouth and not the other way around. This is to always remind you that you have two ears for listening and only one mouth to respond to what you take in through listening.

     * If you didn't hear or understand what you heard quite clearly, ask your lead to kindly repeat what they said. Do not answer something when you have no clue as to what you just heard. Try inserting the words “May you please,” or “Kindly repeat that last part.” But don't ask your lead to repeat every word that they say all the time. This will make you lose your credibility as a salesperson therefore making you lose a sale.

     * Pause for about one or two seconds every time your lead finishes speaking. This is to make sure that you can properly process what your lead is saying and not jump into any hasty conclusions. Also, if you are reading a script that has the lead's question in it with the appropriate kind of answer, don't answer too quickly as the lead might guess that you are only reading a script. Once your leads know that you are only reading a script then they would feel that you don't really care about what their need is but only about the money in their wallets.

     * Always give your leads your full attentions so don’t worry if your favorite song is currently playing on the radio, they will play it again sometime soon. Only be interested in what your lead is trying to say so you can formulate suitable answers for their queries. If you would encourage your leads to talk about them, then you can have less time to worry about the fear of rejection and gain the benefit of having a connection with your prospect. You will notice that the more you are interested in the way they behave; your leads will become more interested in becoming quality customers and clients for your company.

Another option that you can take is to outsource your lead generation services. In this way, you can just sit back and relax as professional telemarketers generate quality leads for your business. Another reason why this is good is that you won't have to worry about how you sound on the telephone since the other company can do all the cold calling for you. Once the outsourcing contract has been completed, you can either continue off on your own or continue with the contract to get even more leads.

Belinda Summers - About Author:
Belinda Summers is a professional telemarketer and appointment setter with extensive experience in generating qualified b2b sales leads for businesses through telemarketing. Learn more by visiting http://www.callboxinc.com


Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:
http://www.articleside.com/marketing-articles/how-to-avoid-being-a-robot-salesperson.htm

Related Marketing Articles Subscribe to RSS

Dental insurance billing services help maximize revenue
Published by Outsource Strategies International on February 3rd 2012 | Business
Dental insurance billing can help dental practices streamline their revenue cycle. Proper dental ins...
 
A complete guide to the pick and pack fulfilment services
Published by Diego Hall on December 2nd 2011 | Business
There are various fulfilment services available. One of the most popular one is the pick and pack fu...
 
Outsourced title services leads to satisfied customers!
Published by Amitaabh Saboo on January 16th 2012 | Business
As a small mortgage business proprietor, you cannot overlook the significance of outsourced title se...
 
Take advantage of an SEO company’s link building services to increase traffic to your website
Published by Rob Smith on May 3rd 2012 | Marketing
Every business with half a brain is now doing its best to take advantage of the rise in popularity o...
 
A1 Acetate is just one of the printing services that Ezeeplan can offer
Published by James Blee on June 17th 2012 | Business
Our most popular service is to translate content from smaller scales to A1 acetate or paper sizes. H...
 
Bookkeeper services: What to expect from them
Published by Amitaabh Saboo on January 6th 2012 | Business
It’s vital for you to be familiar with what to be expecting from bookkeeper services ahead of appo...
 
Moving and Packing services makes house moving process easy and quick
Published by Mandymoving on December 13th 2011 | Business
Are you shifting to a new place? Worried about the shifting process? Be placated! Moving and packing...
 
Transform your home with our fabulous interior design services from Unique Gifts and Interiors Ltd
Published by on June 18th 2012 | Business
We believe that your home should be your solace and a place where you can relax and de-stress where ...
 
Importance of shredding services in business organisations
Published by Canberra Marketing on December 3rd 2011 | Business
For any business organisation, or government outfit, keeping paper credentials containing sensitive ...
 
UK fulfilment one of the best of fulfilment services
Published by Diego Hall on January 24th 2012 | Business
There are many types of fulfilment services in the industry. These fulfilment services help the owne...
 
Outsourcing Payroll management services for small business in Delhi NCR
Published by Webin Lee on March 6th 2012 | Business
It is cheap to outsource the Accounting and Payroll services from the payroll management company rat...
 
Top Accounting and Auditing Firms with reliable services
Published by Auditingfirms Jca on December 1st 2011 | Business
JCA International is a reliable network of accounting, auditing and consulting firm. It is an Indepe...
 
Bookkeeping services from External Professionals are Highly Reliable and Affordable
Published by Amitaabh Saboo on July 25th 2012 | Business
Bookkeeping and accounting is among the universal realities of business management. Even so, numerou...
 
Joomla web designer services now introduced by Visage Marketing group
Published by Kimberly Penney on May 27th 2012 | Business
If you are looking for the joomla website design you can simply contact the visage marketing group. ...
 
How to sign up to BT Home Phone services
Published by Paul Rowley on January 24th 2012 | Business
This article explains what you can expect from BT Home Phone to see if it is the right option for yo...
 
The Ultimate websolution services by CITC.
Published by Anoopcitc on August 14th 2012 | Business
CITC is highly experienced India web designing & web Development Company with the proven record for ...
 
A company’s repute and the water jet cutting services
Published by Ajax William on March 16th 2012 | Business
If the reputation of a company in an industry is great, then it will be recognized, by the customers...
 
Insight information on web development services
Published by Maya Gupta on June 12th 2012 | Business
In today’s modern world, it is extremely important to boast to online presence along with high ran...
 
Tax preparation services: the things to look for while selecting one
Published by Amitaabh Saboo on January 6th 2012 | Business
To file taxes for your company, regardless of being how large or small is able to be tiring....
 
The services provided by a Skills Development Facilitator
Published by James Blee on July 16th 2012 | Business
A skills development facilitator will offer SETA training for people of all ages and all abilities. ...