Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

Top Business Process Outsourcing Trends of 2012

By Lan Lurie Subscribe to RSS | April 9th 2012 | Views:
loading
 
  



With time, outsourcing is becoming more and more mainstream phenomenon and now considered as a business essential. According to the trends of the year 2011 and 2012, IT outsourcing has seen some change in the popularity of different services. Latest hot technologies are taking over older ones, while different businesses jumping on these new technological bandwagons to exploit the booming market. Here in this article, we will discuss some top business process outsourcing trends of 2012.

Rise of Smartphone apps

One of the most booming technologies of the day is Smartphones. Almost all kinds of people are switching over Smartphones to get access on latest technological developments. While different business executives and managers have started hating the concept of they being chained to desk and seat with their computers or laptops. They have explored the power of Smartphones and tablets; now want their whole business processes to be transformed into applications. Besides, the clients of businesses also prefer to do any kind of dealing on their Smartphones, which have further increased the demand of Smartphone apps. To exploit the ever-growing Smartphones’ apps market, businesses have started outsourcing their mobile apps needs. Developing apps by in-house employees is very costly; however, outsourcing firms can offer more high-end apps on affordable costs.

Rise of social media

Social networking portals are becoming more and more active in today’s world. Now the contact with customers is no longer limited to phone calls or email missives. Outsourcing social contact center to IT outsourcing companies will help businesses to have happy customers while getting each and every feedback of clients from the staff of outsourcing firms. Now businesses all around the world dealing in different niches have realized this factor and turning towards IT outsourcing companies to handle their social customer relationship management debacle.

Gamification in BPO

The word gamification has been recently coined and getting quite attention from last year. The concept of gamification has been applied on businesses from quite long. With this concept, the dull side of BPO has become a fun thing to do. Through gamification, the game concepts are applied in businesses like leveling-up a consumer or employee for his exceptional performance. From quite some time, businesses were realizing that business process outsourcing is quite a dull task to do but with this new concept, businesses offer various incentives, promotions and rewards to staffers based on merit rather then to whom you know or how long he has been with you.

Economic uncertainty will boost BPO demand

According to a survey, the organizations have made up their mind to turn towards business IT outsourcing companies in time of recession to save costs. This is due to the fact that many analysts’ fears of double dip recession, which will make totally impossible for businesses to keep on going with their current expenses and overheads. In these times to save costs, business will outsource their back office operations to save costs. Even many organizations have already outsourced many of their operations to outsourcing companies to bring standardization and technological innovations.

Shortage of skills in domestic employees

Although cost saving is one of the main reason that force organizations to turn towards outsourcing firms but it is not all. According to a survey conducted, it was concluded that executives and managers do not find the skills they want in their in-house employees that has forced them to move jobs to outsourcing firms. Outsourcing companies are offering specialized skills to businesses of all kinds. To allow business to progress, one needs employees with perfect skills who can perform work with innovation and creativity.

Businesses need to seize new opportunities

The business world of today have become too much competitive, in order to earn big money and make the company’s name prevailing on the top, businesses need to seize new opportunities before the competitors do. It is impossible to seize a new opportunity with current in-house employees, for this reason, businesses hire IT outsourcing companies for IT Outsourcing services, which can easily perform the given tasks in time. Many multi-national businesses have outsourced their operations from manufacturing to sales and all other back office operations. This has become a popular trend among businesses to make large-scale investments in outsourcing firms.

Lan Lurie - About Author:
Information technology field has a large scale canvas. It is not really easy to grasp all topics, provide up to date information and stay one step ahead. Being a professional writer, it is my passion to explore and share my thoughts about IT sector, services and achievements. Feel free to have any discussion with me on business process outsourcing management.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:
http://www.articleside.com/management-articles/top-business-process-outsourcing-trends-of-2012.htm

Related Management Articles Subscribe to RSS

Today’s business world is compatible for any efficient company which has enough capital to invest
Published by Anoop TU on April 2nd 2012 | Management
It is obvious that storage of data is of immense relevance in case of any company. The proper mainte...
 
Imagine Ink is able to offer you sound sales promotion activities for your business
Published by Mary Porter on July 5th 2012 | Business
Are your sales lagging in these tough economic times and you’re intent on running an effective sal...
 
How do energy companies calculate business gas usage?
Published by Sean Burke on May 4th 2012 | Business
The amount of gas your business consumes should be directly proportional to how much you pay.
...
 
Grow your ventures with title outsourcing
Published by Amitaabh Saboo on December 1st 2011 | Business
The concept of outsourcing is a relatively new concept that has taken the business world by storm....
 
IT support London can save your business
Published by Julia Bennet on April 7th 2012 | Business
When you run a business of any kind you need to make sure that all the important files, documents an...
 
Could using Commercial Catering Equipment be the right choice for your business?
Published by Mary Porter on July 19th 2012 | Business
We’ve been providing commercial catering equipment for more than20 years, and this means we unders...
 
Hiring sales people- Optimum for putting your business on the top
Published by Elia Winson on August 7th 2012 | Management
A good employee is an asset. Now what do we mean by a good employee? A good employee is one who does...
 
A decent online classified ad makes your business grow in no time.
Published by Harry on February 24th 2012 | Business
Being able to online advertise your website, business or sale purchase of anything, and if you have ...
 
Look to print for your business to business franchise
Published by Mark Green on June 4th 2012 | Management
Deciding which franchise opportunity offers the most potential is a decision which needs to be caref...
 
Impact of Small business telephone systems
Published by Sbusiness on May 10th 2012 | Business
The small business telephone systems have actually been very beneficial for all the companies irresp...
 
Starting a mobile car wash Tampa business
Published by James Blee on April 25th 2012 | Business
The current recession is one of the worst, with people losing jobs in huge numbers. Individuals are ...
 
Real aspects of moving freight business
Published by Pittervertigo on June 26th 2012 | Business
Moving of goods, people, etc from one place to another is the job of the transport companies. There ...
 
HR and employee benefits outsourcing- an Overview
Published by Julia Roger on January 6th 2012 | Business
HR has always been a vital pillar in an organization. They are important to any company because they...
 
Sahara India Pariwar expansion into dairy business
Published by Sanchita Kumari on June 29th 2012 | Business
Sahara India Pariwar is a Lucknow based Indian conglomerate which has business in diverse areas such...
 
Tax outsourcing has many advantages.
Published by Amitaabh Saboo on February 2nd 2012 | Business
One of the advantages of Tax outsourcing, is that allows companies to take advantage of costs diffe...
 
Industrial Heating is an essential part of any business whether you are heating an office or a factory
Published by Mary Porter on June 18th 2012 | Business
Most people take for granted the heating systems in their companies until something goes wrong. The ...
 
How the pick and pack services can be beneficial to your business
Published by Diego Hall on February 29th 2012 | Business
The fulfilment houses are doing a good job with their pick and pack services. It is a boon for the b...
 
New technologies adopted for the betterment of the business
Published by Oaktan Solution on April 9th 2012 | Management
The ERP systems helps the organization in integrating all the required and important data into one s...
 
Google services and applications- why to use them in business
Published by FeliciaCorrine on June 14th 2012 | Business
Google is a far famed search engine and it is being used for quite some time. Now the Google has int...
 
Exploring business setup opportunities in one of the major free zones in the UAE
Published by Smith Dcosta on February 20th 2012 | Management
RAKIA Offshore thus offers companies an unassailable advantage over the competition. Future plans al...