Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

Supervision and Training of Security Guards

By Charles Willis Subscribe to RSS | April 24th 2012 | Views:
loading
 
  



The supervision of security guards is the most important and most difficult challenge of a security company. Most security guards in Los Angeles are not trained properly and due to the diversity in Los Angeles many security officers lack essential communication skills. For a good security company the first task after hiring a new guard will be to evaluate the skill and trainings level of the new employee. After identifying strengths and weaknesses the officer must be retrained in many aspects of the security job. In most cases officers will not only bring a lack of training, but also bad habits with them that they picked up while working with their previous company.

After evaluating the skill level a comprehensive classroom, on the job training and mentoring program has to be devised for the new hire. The training should not end with the completion of the program. After the new associate is assigned to his post a supervisor should review post orders and expected behaviors with the officer repeatedly. From my experience as a security consultant in Los Angeles I have found that the biggest mistake one can make training and supervising security officers is assuming that training them once is sufficient or that telling them something once is enough. Additionally, it is a big mistake to assume that they possess certain elementary skills.

Many security officers are extremely talented, well trained and educated, but there are also a lot of officers that are very talented in certain areas and lack skills in others. Wrongly assuming that a new employee in regards to their work experience should possess certain skills or taking it for granted will almost always backfire. In my years as a security consultant in Los Angeles I have encountered many guards that have been working in the security industry for decades, but they were not able to write simple reports or they were not able to follow simple written post orders.

The worst situations arise when a crisis or an emergency occurs and the security officer is not able to handle it, because he was not prepared properly. In those cases supervisors and security company managers often become frustrated with the security officer. In my opinion it is not the guard’s fault. A security company that has been in business in Los Angeles for a long time should have realized the shortcomings in the training of many officers and should have reacted accordingly.

In general it should be elementary to give a potential new hire candidate a test that includes writing reports, reading post orders and paraphrasing them, In addition every security officer assigned to a new post should be trained and the field supervisor should review the post orders and customer expectations with the officer. Also the field supervisor should consistently communicate with the guard on each visit and offer coaching. A security company depends on the skill level of their security guards in order to provide excellent customer service. The skill level of the security officers will to a high degree depend on the training and effort the security company is willing to invest in.

Charles Willis - About Author:
Charles Willis is a security consultant for a security company in Los Angeles frequently training and coaching Los Angeles Security Guards and Dallas Fort Worth Security Guards. He has provided security consultations to numerous Fortune 500 companies and smaller businesses. He is recognized as one of the specialists in the security consultation field.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:
http://www.articleside.com/home-security-articles/supervision-and-training-of-security-guards.htm

Related Home Security Articles Subscribe to RSS

Locksmith Annapolis MD guarantees complete security system within your budget
Published by Frances Bell on March 16th 2012 | Home Security
These are situations when you have to look for an emergency locksmith from nearby locality. The bene...
 
The importance of price hiring a security company
Published by Charles Willis on March 7th 2012 | Home Security
Most property managers or business managers that deal with hiring security companies for the first t...
 
The perpetual fight against sleep for security guards
Published by Charles Willis on February 10th 2012 | Home Security
In most cases the security guard’s job is monotonic and consists of the same redundant activities....
 
Locksmith Washington DC helps in devising effective and economical security plans
Published by Jon Franklin on May 3rd 2012 | Home Security
If you are not very happy with the present security system of your residence, then it is high time t...
 
The necessity of security roller shutters
Published by Adney Moore on May 25th 2012 | Home Security
If you are the owner of a retail establishment, security will be one of the primary things on your m...
 
Locksmith DC ensures highly effective security system for home or office setup
Published by Stana Vee on December 15th 2011 | Home Security
If you are a newcomer in the locality looking for emergency services, Locksmith DC can help you out ...
 
Foremost features and points, one should consider while selecting a security system
Published by Intrudershield on March 16th 2012 | Home Security
Home is the place where you store your valuable belongings such as money, jewelry and other expensiv...
 
Keyless locks that can provide ample security for your home.
Published by Samantha Kirk on June 11th 2012 | Home Security
Having security systems for homes have become very important nowadays. It is quite a smart investmen...
 
Home security concerns and locksmiths
Published by Glyn Jones on December 7th 2011 | Home Security
Locksmiths are the professionals who can help you with the installation of locking systems and also ...
 
Good versus bad security company
Published by Charles Willis on February 10th 2012 | Home Security
California is the State with the most licensed security companies in the United States. The main con...
 
Modify your office or home security with able guidance from Locksmith Manassas
Published by Smithmiller on May 24th 2012 | Home Security
Locksmith Manassas has the knowledge and experience of offering customized home or office security s...
 
Choosing Home security System- Things to Consider
Published by Adair Sawyer on May 11th 2012 | Home Security
Your house, your family and your belongings can be protected by installing a good home security syst...
 
Setting up good security systems at home
Published by Julia Bennet on April 9th 2012 | Home Security
As the days pass and crime rates increase, it is essential to protect yourself and your family. Sett...
 
Home security has a lot of other benefits apart from protecting homes!
Published by Samantha Kirk on March 16th 2012 | Home Security
Home security is the top priority given by people who build houses or those who looking for houses. ...
 
Install security alarm systems and shove the chances of getting robbed of life
Published by Intrudershield on January 23rd 2012 | Home Security
With the rise in criminal practices, people are finding it difficult to lead a peaceful life as ther...
 
Hiring security guards for gyms
Published by Charles Willis on March 16th 2012 | Home Security
Gyms might require a security company for many different reasons and it is extremely important for t...
 
Want the best security? Try out a professional locksmith NYC
Published by AnnaSimpson on November 27th 2011 | Home Security
There is this BBC video in YouTube that talks about the lack of security that our homes have even wh...
 
Design the most effective security system for your home by consulting Locksmith Washington DC
Published by Jon Franklin on May 30th 2012 | Home Security
Locksmith Washington DC stands apart from others in that, they believe in very high standards of cus...
 
Cameras for security
Published by Govindsingh on May 3rd 2012 | Home Security
Taking care of one’s personal lifestyle especially for men and women who are in need of protection...
 
Armed security guards at banks and other businesses
Published by Charles Willis on March 7th 2012 | Home Security
As security consultants I have been watching the news with growing concern. Within 24 hours two bank...