ACT Clean - Planning for Business as Usual During the Olympics
With the London 2012 Olympics now just weeks away, ACT Clean is planning for a rush of business. The core objective – to keep the London housekeeping services business running as usual despite the flood of extra demand.
The ACT Clean business model has always involved planning of course – that after all is what successful professional London housekeeping is all about. By planning in advance the company is able to provide the right number of staff members to attend each client establishment – and to develop a cleaning routine that continues to deliver whether it’s a quiet time at the hotel or restaurant; or whether that location is maxed out and running at full capacity.
The London housekeeping services team at ACT Clean is actively encouraging its partners to open dialogues about the Olympic time period – how it will affect the service provided and what extra measures need to be put in place to ensure that this happens. With twice the number of people than normal expected to use the London Transport system every day during the Olympics, there will clearly be a strain on infrastructure in general. But it is ACT Clean’s argument, backed up by its years of experience in hospitality cleaning, that there need be no stretch on the relationship it has with its clients.
In the most part this is due – as noted – to forward planning.
Any successful London housekeeping services provider needs to develop a flexible service, on the understanding that hospitality venues experience different levels of business at different times of year. So the ACT Clean teams are well used to providing differing staff levels and working within different time frames. The key is to have all outlets ready to function at full tilt while the Olympics takes over the city.
The opening ceremony is on July 27, but guests are expected to start showing up in the city prior to this date. So the London housekeeping services teams are gearing up for early deployment. ACT Clean’s partners are encouraged, therefore, to engage now with their account managers if they have not already specified their expanded requirements for the period over which the Games is to fall.
A first class service comes naturally to a London housekeeping company that cut its teeth on some of the biggest names in the hotel and restaurant industries. ACT Clean has proven over the years that it has the capability to work efficiently, effectively and to standards matching or exceeding those expected by some of the biggest names in the capital’s hospitality market. The Olympics will simply be another opportunity for those London housekeeping services to shine.
Part of ACT Clean’s forward planning involves structuring its staff transportation during the Olympic period. With some major road closures being planned to allow Marathon and long distance cycling events to take place, the teams at ACT Clean have developed alternative routes and plans to ensure that their London housekeeping staff are where they’re needed, when they are needed. No matter what else is going on.
Hazel Actclean - About Author:
John Stevenson is among the owners and founders of ACT Clean. He has got good experience and knowledge about the London housekeeping services related to hotel housekeeping. John is considered to be a trusted voice and an industry leader of London's luxury hospitality industry and is thus, often asked to comment on the same.
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