Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

A Dedicated Order Taking Service Sells More Products on Behalf of Businesses

By Stooneferguson@gmail.com Subscribe to RSS | August 6th 2012 | Views:
loading
 
  



Order taking is a large part of many businesses around the world today. For some businesses, they have full time order takers that staff call centers, and they play a key role in the operations as well as in the profitability of the enterprise as a whole. If you don’t have a quality order taking service in place, the rest of your money could very well be going down the drain. That’s because you spend all of this money and commit to hard work just to get the calls coming in. So what you do with those calls, and how they are handled after they come in, greatly matters. Learn more about the importance of having a quality order taking service working for you in this article.

Who Needs an Order Taking Service?

If you offer a product or a service, and you intend on marketing it to generate telephonic or internet orders, then you will require an order taking service. The order taking service that you choose can either make you or break your back as a business. Considering that a large portion of your operational expenses will be sunk into ensuring that the phones keep ringing, you also won’t want to skimp out on the most critical aspect of that process: the order taking process.

What to Look for in Best Outsource Order Taking Services

1.High closing rates for low pressure sales

2.Reps who are fluent in English with soft spoken and calm demeanor

3.Trained in the proven ability of up-selling and cross-selling

4.Experience and a passion for what they do

5.Proven record of spiking sales with their campaigns

6.Seasoned approach to training reps to become masters of the products they are representing

The Important of Well Trained Order Takers

Well trained order takers are crucial if you really want to see your sales soar. Poorly trained order takers can lose customers quickly; customers that are already calling in to make a sale. Order takers that are not properly trained will stumble when answering key questions posed by customers, further detracting from sales. And, if the order takers are not expertly trained, they won’t be able to generate nearly as many up-sells and cross-sells—imperative integers to making your inbound sales campaign a success.

Quality Service Leads to Increased Sales

So will you pay a little bit more to get quality service for order taking? You bet you sure will. But it is money well spent, and an investment in future sales when you really break it down. That’s because if you spend the funds to hire a quality service, sure it might cost a bit more upfront, but it will generate far more sales in the long run than a poorly managed and less effective service will. The key question to ask yourself is: do I want to make more money or do I want to make less money from my sales campaign? It’s all about your order taking service in the end.

Stooneferguson@gmail.com - About Author:
order taking

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:
http://www.articleside.com/customer-service-articles/a-dedicated-order-taking-service-sells-more-products-on-behalf-of-businesses.htm

Related Customer Service Articles Subscribe to RSS

Ways to reduce the time spent taking Driving Lessons Chelmsford
Published by Mary Porter on June 16th 2012 | Business
When you think about it it’s a bit of daunting prospect taking Driving Lessons Chelmsford. For st...
 
Fulfill necessary requirements to compensate a personal injury by taking care of hidden expenses
Published by Robert Doran on February 17th 2012 | Business
This article contains the information related to the obligations that need to be performed to be abl...
 
Keep your valuable customers happy with a good order fulfillment service
Published by Diego Hall on April 17th 2012 | Business
Customers are the most valuable part of any business and to keep them happy you must outsource your ...
 
The best deals are for the taking from several service providers
Published by Randy Collins on May 28th 2012 | Customer Service
The deals available today from most service providers are so compact that they offer all three essen...
 
Outsource order and fulfillment process and stay stress free
Published by Diego Hall on March 27th 2012 | Business
Outsource the process of order and fulfillment of your business to a good fulfillment house and util...
 
Vitalitylive.co.uk Vouchers offer a certain percentage off an entire order or on particular items
Published by Gayathri Swaroopadevi on July 14th 2012 | Business
Online Vitalitylive.co.uk Voucher opportunities can easily be found through internet search engines....
 
Take help from the attorney in order to claim the benefits
Published by Safinajones on December 22nd 2011 | Business
You must know and understand the importance of the disability benefits and how to claim the benefits...
 
Are you interested in taking Web Copywriting Courses?
Published by Mary Porter on June 23rd 2012 | Business
Many people dream of becoming a writer and as the web continues to be a vital aspect of the marketin...
 
Outsource stock management and order fulfillment to make your work easier
Published by Diego Hall on December 15th 2011 | Business
A business has many parts and taking car of each part single handedly is impossible, hence outsource...
 
Restaurants in Mumbai offer some of the finest cuisines to order online
Published by Sandeep Arora on April 3rd 2012 | Business
For providing culinary delights for every palate the restaurants in Mumbai offer hundreds of cuisine...
 
Advantages to taking motorhome hire Manchester on rent
Published by Roney on January 28th 2012 | Business
The United Kingdom from your home country, macha in Cheshire is the perfect solution by Cheshire ser...
 
Robert’s rules of order: it’s importance in the management of committees
Published by Duane Hope on December 23rd 2011 | Customer Service
Robert's Rules of Order is the name of a book including rules of order anticipated to be implemented...
 
Cad Up Limited can offer 3D Visualisation of the finest order
Published by Mary Porter on June 25th 2012 | Business
Indeed, whether you’re submitting a planning application or marketing a new product or development...
 
Robert’s rule of order helping you guide your association
Published by Duane Hope on December 23rd 2011 | Business
Robert’s Rules of Order is a rulebook that contains the major rules for maintaining parliamentary ...