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Tunneling the Definition of Computer Support

By Kellymarion Subscribe to RSS | June 26th 2012 | Views:

“Imagination is the mother of innovation” and what could be the better evidence in favor of, than the “evolution of humanity”. Persistent relations between a man with society and community have raised the demand of communication, and collaboration, & the Information Technology what is termed as the revolution of the 21st century is nothing but the projection of the same. From home to school and businesses, from the Earth to Moon, and from engineering to medical sciences, the impact of computer and the Internet can be witnessed everywhere. People are using these like anything irrespective of their ages, cast, demography, and language differences. Facts from the Pew Research Center can be an eye opener in this regard that admits that people are spending almost two-third of their days in front of the digital screen.

When computer and the Internet usage have gone so virulent then it becomes essentials to have a discipline that can take care of their health and well-being. This is where computer support comes on the scene. Nowadays, each and every computer manufacturer and software developer are coming with their live technical support services. Needless to say that limited hardware warranty support is a common feature available with almost all branded hardware or software products, and within the threshold period i.e. warranty period an end-user is entitled to get the warranted or hassle-free performance from their investment. The period starts on the date of purchase or lease from manufacturer. One should preserve the sales or delivery receipt, showing the date of purchase or lease of the product, in order to raise any request or complaint to the manufacturer. Consumers are entitled to hardware warranty service according to the terms and conditions mentioned on the Warranty Information page. The repair and maintenance service can be on-site or off-site depending upon the policy.

Unlike hardware, the software components don’t get weird, the only problem can be related to update, and upgrade. Frequently, their source code can be affected by the viruses and spyware. Thankfully, software related issues or products settings are also covered by a few brands within the discussed period. Computer Support service in this regard is offered at the comfort of end-users through the Internet or phone. Experts can take a snap of the system resources like event viewer, task manager, registry settings, device manager, and more using a suitable and encrypted remote software, and conclude about the errors or notifications displayed to come with a genuine troubleshooting process that can fix computer issues instantly. But the scope of service in regard to brand-based support is limited, as they won’t entertain software that were not preconfigured, usually the free-service terminates with the warranty period, and also for outdated Windows version or applications, users can’t expect the remote computer support service.

Third-party computer help providers can be visualized as the ultimate solutions for the discussed restrictions, as they don’t have any affiliation with software or hardware parties. However, to make their content or information genuine they may use the links or reference from PC manufacturer or software developers.

Kellymarion - About Author:
The author is a technician at Techvedic technologies, a firm that delivers end to end remote computer support to clients. Computer help, antivirus support, Computer Support, router support are few services offered at this one platform along with many others.

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