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IBM Support Manifests Comprehensive Technical Assistance for IT Infrastructure

By Dawa Subscribe to RSS | January 25th 2012 | Views:

IBM (International Business Machines Corporation) the global IT company rated as the second-largest publicly traded technology company in terms of market capitalization as of September 2011, holds the maximum patents under its name. It has manifested itself in the manufacturing and sales of server, storage and PCs, and development of business and enterprise level software. Lotus (collaboration), Rational (software management), Tivoli (service management) and WebSphere (integration and optimization) are a few to name in the software segment. IBM has shifted its printer products under a separate entity as Lexmark and sold off home consumer product-lines like ThinkPad to Lenovo (2005).

Lotus is an important collaborative and communication tool of business standard. The software helps businesses to permit employees sitting at different location or space to share information on real-time basis in a secure and fast way. Thus, it slashes travel and facilities costs and saves time without trimming productivity and efficiency. The software has built in web conferencing, video/audio and telephony solutions. Employees can work on-line or off-line anytime, anywhere.IBM Tivoli is a renowned Service Management pedestal to manage IT infrastructure. It allows administrators to manage services with better visibility, control and automation power. The lack of insight and intelligence is reflected in the performance and strategies of the business. With ‘acute visibility’ managing business becomes easier and any confronting challenges can be potentially resolved. One can read IBM reviews from trusted portals to know more about different IBM software and hardware products.

Technical problems related to IBM software and hardware could be substantially more complicated. Any issues whether minor or major can be a cause of distress for its users. However, IBM Support helps to address any challenges by delivering targeted real-time assistance. So if the infrastructure of your business is based on IBM server or system, software and other assets then you can rest assured from technical glitches as a virtual technician is remotely standing by you to cater on-demand IBM technical support service.

Technicians can deploy and manage all sorts of IBM software including Process Management, Service Management, Operational Management and more with your IT infrastructure. They can setup, configure and troubleshoot all server system including IBM Power Systems, IBM System z (Mainframe), IBM BladeCenter and others which match environment and requirement both. Experts can help you to install, activate, update, upgrade and configure the desired server operating system on IBM server and activate its various components:

Virtualization (important for enhancing flexibility and managing the life-cycle of applications which in turn reduces the server work load for optimum performance), Remote Desktop Services and RemoteFX ( It encourages the remote work culture and induces agility and responsiveness among the networked PCs besides improves the security features associated with critical intellectual property.), Power Management ( which is the demand of the day to mitigate business running cost as well as to stay in sync with the Go-green concept. ), Server Management (enhances accessibility and security of shared data), and Web Application Platform (to easily deploy and manage web-applications through updated Web server, Internet Information Services (IIS) 7.5, and greater support for .NET on Server Core.)

Both home and business users can get instant support for any of the IBM products by calling on the IBM number. With a vision to provide peace of mind to customers from technical issues most of the independent customer service portals have gone for a 24/7 setup. Thus, all in all- there is no space for downtime!

Dawa - About Author:
The author is a technician at Techvedic technologies, a firm that delivers end to end ibm technical support to clients. Online computer repair, ibm reviews ,computer technical support, ibm number are few services offered at this one platform along with many others.

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