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Computer Support and IT Support for Small Business: Not a Choice But a Necessity

By Avena Sowell Subscribe to RSS | May 22nd 2012 | Views:

More and more Australians are taking the route towards entrepreneurship and self-employment as they realise the potential of their ideas and dreams and how to convert them into a reality. Proper planning, extensive research and hard work can help these individuals launch their own company, business or small firm. The one equipment that is the most important and which is common in all these new ventures would be the computer. The computer or computers could be the foundation of these newly formed small businesses or they can be used to store important data like customer information, legal documents, bills and transactions, and numerous other data. Though these new businessmen have planned, investigated and properly implemented their ideas, one thing which they often miss out on is IT or computer support services. Research has shown that a good number of small businesses that have faced computer or IT related disasters, have either shut down completely after the event or never recovered fully to their past potential. That is why IT support for small businesses plays a pivotal role in continuing their existence.

One of the most important rules for success in business is hoping for the best but planning for the worst. Many small businesses neglect the importance of a disaster recovery plan, thinking that might not happen to them. But there is no guarantee that a sudden power cut won’t destroy your servers or a sudden natural disaster like tsunami might not completely wash away your either office. Most small businesses either because of monetary reason or because they find the work tedious and time consuming, do not pay ample attention to the requirement of IT support services. Just imagine if tomorrow morning you went to the office and you did not have any of your data on the office computers, what would you do then? How would your business run now?

If the maintenance and support of the computer and the IT systems is not your speciality, then it is better you hire a professional to help you map out your disaster recovery plan and the various IT support services you will require on a regular basis. But if you believe you can do it yourself then three very important points must be kept in mind while planning for the same: data, communication and people.


One must create a backup of all the important and relevant data and information stored in their computers. Those data without which the organisation would not be able to survive or weather a storm should either be stored in another external storage device or stored on an online storage server, so that if worst come worst your small business would not have to start from absolute scratch.


Having your own email services is a good idea, but if something were to go wrong, it is always a better idea to keep important mails stored in a Yahoo or Gmail accounts. Communicating with your clients, customers, suppliers, etc. is of utmost importance and if those contact details are lost then the chances of your business’ survival is very low. Thus, keeping your contacts, detailed communication and email on an external storage device, in hard copy format or online like cloud storage, would always be a good idea.


If you have hired expert help then they can easily help create a backup of all your data and communication and contact details, but the most important aspect where they would be needed is in telling individuals where to go and how to find this information after a disaster. People would require the proper guidance and direction on how to recover the lost data and information.

Thus, we can see that even if you have a small business, the need for IT and Computer support services is of utmost importance as they can help you get a good night’s sleep without having to worry about loss of your data. IT support services help take care of the three most important aspect of your business: data, communication and people, which are also the basis of any disaster recovery plans.

Avena Sowell - About Author:
Swift Computers provide IT support options, PC Support, Data Recovery Sydney. We utilise best-practice support structures including Disaster Recovery Plan, Disaster Recovery Services Disaster Recovery. Our support options include the following elements: IT Services Sydney, IT Support for small business, IP Surveillance Camera, Computer Support.

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