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What to Expect from Outsourcing to a Reliable Medical Transcription Company

By MTS Transcription Service Subscribe to RSS | May 15th 2012 | Views:

Security and privacy issues in recent times may make many healthcare practices and individual physicians hesitant to entrust their transcription requirements with vendors outside the US. However, this should not be a concern if you choose an established and HIPAA compliant service provider for the job. You can thus be assured of the confidentiality of your dictations containing sensitive Patient Health Information (PHI). Read on to know what else to expect from outsourcing to a reliable medical transcription company.

Transcription Services Marked by Quality, Versatility and Affordability

These three qualities – affordability, quality and versatility are something that any service provider should have, whatever their area of business. Described below are the ways in which the dependable service provider would exhibit these characteristics.

Reduce expenditure considerably – You can expect your transcription expenditure to be down to 70 percent or less of what it was when the process was done in-house. When you outsource, the software, training, infrastructure, management and other expenses for the process would be on the medical transcription company’s shoulders. Secondly, if the service provider tends to use the low-cost manpower in offshore locations such as India and the Philippines, the expenditure for you would further come down. Thirdly, they won’t charge you anything for setup. If they bill per line (such as 65 character line), that too would be cost-effective for you.

99 percent accuracy – Such an accuracy level is very essential because patient care and the reputation of the physician who provided the dictations would be at stake during transcription. To achieve such high precision, the company would employ only capable people for the job and adopt a stringent methodology of quality auditing. For many service providers, this methodology is a three-tiered process involving the co-operation of medical editors, editors and proofreaders.

Versatility – The medical transcription company’s versatility would be observable in the following areas:

• Supported Modes of Dictation and File Transfer – Dictation modes commonly supported are digital dictation machine and toll-free number. File transfer modes typically supported are FTP and browser based transfer.

• Solutions for Different Medical Specialties – You’ll find that the medical transcription company can give you a team of skilled transcriptionists for your particular medical specialty. Companies that have been long in the business will usually have experts for many of the medical specialties.

• Different Reports and Different Formats – If the company has years of experience, it would be able to prepare a variety of medical reports and not just a few. It would also be able to tailor the solutions to suit your formatting preferences.

Benefits Still to Come

In addition to the above-mentioned, you’ll notice the following transcription service benefits as well:

• Facility for online viewing and editing

• Digital/electronic signature capabilities

• Delivery of transcripts within 24 hours

• Maintenance of transcription log

• 24/7 customer support

• HL7 transcription

• Free Trial

These are what you can expect from outsourcing to a reliable medical transcription company. If you get anything less than this, you may want to consider changing to a different service provider.

MTS Transcription Service - About Author:
MTS Transcription Services (MTS) is one of the leading medical transcription companies in the US, providing reliable and affordable medical transcription services to clients across the country. Contact our medical transcription company at 1-800-670-2809 and learn more about our medical transcription outsourcing services and benefits.

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