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What to Expect from a Professional Medical Transcription Company

By MTS Transcription Service Subscribe to RSS | April 18th 2012 | Views:

Read on to know what to expect from a professional medical transcription company apart from a long and rewarding business relationship. It is well-known that outsourcing is more advantageous than performing the task in-house. It saves time, effort and energy which can be used for the actual profit generating core business processes of your healthcare practice. It can also help you avoid a backlog situation and contribute to effective risk management.

Benefits the Expert Medical Transcription Service Provider Would Offer

These are the benefits you can expect from your expert service provider:

• Flexibility – Flexibility is necessary for a client to want to use the solutions of a particular service provider. Providers of transcription solutions for the healthcare industry offer flexibility in different areas:

• Dictation Options – The common choices offered are toll-free number and digital dictation machines.

• File Transfer – The options for this are browser-based transfer with secure 256 bit AES encryption and FTP (File Transfer Protocol).

• Turnaround – The turnaround (within 24 hours) is usually favorable for projects of various volumes. You can specify what turnaround you expect.

Custom Formatting – At the time of entrusting a project with the service provider, you just have to define the formatting specifications and guidelines to them. The transcription team would prepare the various medical reports accordingly.

Versatility – A medical transcription company that has been in business for a fairly long time would be able to prepare a wide variety of medical reports for all medical specialties. Their specialty experience includes allergy and sleep medicine, occupational therapy, nuclear medicine, microbiology, toxicology and radiation oncology.

Quality Interactions – An established service provider would have friendly and quality customer service personnel. You can expect them to interact with you in a very professional manner whether you want to discuss a new project or have queries pertaining to handling of a technical glitch.

Affordable Pricing – When you outsource medical transcription, you don’t have to spend for staff, capital equipment, management, training, software, IT equipment, quality control and other in-house transcription aspects. In this way, you can expect 30 to 40 percent reduction in your operating outlay.

Efficient Quality Control – A reliable medical transcription company typically adopts a protocol of three-tiered quality auditing. This quality auditing would be handled by medical and language editors, and proofreaders.

Finished Reports are Easily Accessible – Technology advancements have made the downloading and monitoring of files a smooth and practically flawless process. With just the touch of a button(s), you would be able to locate your files, track their progress and even edit them online.

Electronic Signature Facility – The electronic signature or E-signature is a computer-based signature with which a healthcare professional can sign a transcription that has been found to be accurate and approved. Two advantages of this E-signature are:

• It can be provided from anywhere where there is computer and internet access after the physician has signed in with his username and password.

• The physician does not have to physically pull out the document to sign it.

The Knowledge Gained Would Help You Choose Wisely

Now that you are aware of what to expect from a professional medical transcription company, you would be better able to judge whether a particular company is suitable for your requirements or not. You just have to ask questions pertaining to the aspects described above and see if you get satisfactory answers. A reliable service provider would also offer you a free trial. This would be very beneficial in helping you assess the company’s competence, cost-effectiveness and dependability.

MTS Transcription Service - About Author:
MTS Transcription Services (MTS) is a medical transcription service company offering quality transcription services to hospitals, outpatient clinics, physicians and health care facilities of all specialties and sizes across US and Canada.

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