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Virtual Doctor’s Answering Service Saves Time and Money

By John Austin Subscribe to RSS | December 15th 2011 | Views:

A virtual doctor’s answering service helps the entire medical fraternity in several ways. This kind of service has now become quite popular, not just in the US, but all over the world. Switching to a virtual answering service makes a lot of sense. There are many repetitive tasks that the medical receptionist has to perform. An answering service can handle these tasks very efficiently. This eases the work of doctors and allows them to save money. It also makes their work more efficient.

A virtual doctor’s answering service is designed to help people in medical science manage their business better. It saves time and it saves cost. More importantly however, virtual doctors answering service ensures that the system works efficiently for the convenience of both doctors and patients.

This service provides a reliable and effective way of call indexing, and this is what leads to efficient communication between a physician and a patient. This service essentially deals with taking calls, maintaining the schedules, and the storing of patient information. This information is critical, because it is later used by medical professionals for diagnoses and treatment. The service uses different platforms, including phones, the Internet and texting too for bringing medical services closer to patients.

Here are some other ways in which this service can help.

1. In this system, all medical records and other data is saved into an online record storage system. Much of this happens automatically. There is hardly any need for doing it manually. Once the record is maintained, doctors and other medical staff can access it any time they need to. They are able to access this data from the Internet with ease.

2. There is automatic call indexing as well. This process ensures that the person who had to do this manually, will now have enough time to do other important tasks. Calls made by patients or their friends or relatives are indexed automatically, and forwarded directly to the members of staff or the doctors. People responsible for taking calls and maintaining records do not have to note down the call and what the caller is saying.

3. It also includes patient reminder services as well as prepaid functions. In patient reminder, the person at the clinic can send a reminder to the patient or a friend or relative about the forthcoming appointment. These features bring down the no show rates, thus minimizing the loss.

4. Virtual doctor’s answering service offers instant relay functions. In this, calls are forwarded as soon as the doctor is able to take them. This is of course done only after calls are screened. In other words, the high priority calls are forwarded first. This feature reduces human errors.

The time of virtual doctor’s answering service has arrived. With time, business processes should definitely be improved. They should evolve and become more efficient. It’s already apparent that this service offers great value to the medical profession.

John Austin - About Author:
Cullens Communications is providing virtual answering service for more than twenty five years now. Cullens provides these services to doctors, contractors, attorneys, and also offers tech support to small businesses. Please visit to know more about the virtual doctors answering service from Cullens.

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