Let Medical Answering Service Do Your Sundry Jobs
If you are still thinking how important a medical answering service is, consider this. How important is your professional expertise, your voice and your reassurance to your patients?
When you hand over your phones to an efficient medical answering service, the person who answers your calls becomes your virtual face. He speaks your voice, with your compassion and with your expertise.
It is not always possible for you to respond to all your incoming calls. You could be away in a conference, or in the midst of a surgical procedure. At other times, you could be in the middle of a well deserved rest. Think about it. When your patient calls in the middle of the night, it is an emergency. He or she is probably under severe pain and stress. The answering service responds the way you would. The patient is relieved and so is his trust.
You work 12-14 hours a day, but your patients need 24/7 access. Therefore, you need an answering service to take your incoming calls. Your patients look for a live response to their queries. Someone who has empathy, and hopefully someone who can reassure them till you are notified in the morning.
What to look for in a medical answering service?
Since your schedule is hectic, it is virtually impossible for you to get in touch with all those who are trying to call you. A medical answering service solves this problem by acting as a virtual front office assistant to your patients.
The virtual answering service will ease your workload by providing the following services:
• Inbound customer service calls
• Help desk services for patients
• Appointment reminders
• Scheduling appointments
• Answering calls, screening, processing and dispatching
You will benefit by:
• Never missing a call
• Having live operators answering in your name.
• Offering customers a variety of message delivery options like cell phones, PDAs, e-mails, fax and voicemails.
• Having experienced staff that is well-trained in fields such as communication and interacting in a medical environment.
• Having operators who have undergone Health Insurance Probability and Accounting Act training.
Your job is to focus on providing the best healthcare to your patients. That is what you are trained for. Leave the task of answering incoming calls, scheduling appointments and dispatching messages to an efficient medical answering service. You can rest assured that your medical practice will flourish.
John Austin - About Author:
The Doctors Answer is a leader in providing exclusive medical answering service and virtual answering service. Its goal is to provide clients with result oriented, tailor-made solutions that are responsive, compassionate and efficient 24/7.
Published by Mary Porter on June 28th 2012 | Business
Published by Uncleservice on March 7th 2012 | Business
Published by Zupiter Rey on January 11th 2012 | Business
Published by Canberra Marketing on December 4th 2011 | Business
Published by Alice Mark on August 12th 2012 | Business
Published by Ahmadgill on January 10th 2012 | Business
Published by Glyn Jones on December 15th 2011 | Business
Published by Ankita Gupta on January 14th 2012 | Business
Published by Mary Porter on June 20th 2012 | Business
Published by Roney on February 6th 2012 | Business
Published by Robwillmas on May 10th 2012 | Business
Published by FlorianZippel on December 17th 2011 | Business
Published by on June 18th 2012 | Business
Published by Richardo Haris on March 2nd 2012 | Business
Published by Kumari Ankita on December 26th 2011 | Business
Published by Purushottam Chandra on January 31st 2012 | Business
Published by Meghnath Kumar on March 29th 2012 | Business
Published by MailNetwork on February 28th 2012 | Business
Published by Website Designing In India on January 4th 2012 | Business
Published by Jeremy Goins on January 13th 2012 | Business