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Know about BPO Companies and the Services Provided

By MOS Outsourcing Subscribe to RSS | July 19th 2012 | Views:

Popularly known as BPO services, business process outsourcing services are widely acclaimed for the support they provide to busy business professionals. Back office outsourcing services offered by established BPO companies can definitely help your company improve its performance. Businesses can avail of a number of benefits in all the spheres by entrusting non-core back office tasks to a reliable and professional firm.

BPO companies offer fast, reliable, and flawless services for diverse organizations, businesses and companies in the public, private, commercial and government sectors. These services enable organizations to effectively streamline all vital business processes. It helps to bring in a higher level of efficiency to the office functioning.

To deliver specific back office outsourcing solutions for customers, outsourcing companies have a team of professionals such as experienced data entry operators and data conversion specialists; state-of-the-art technology and software tools. Proficient in handling a wide range of file formats and conversion tools, professionals at these firms process, convert and input data from different formats precisely and in a timely manner. To ensure accuracy, the processed files are checked at three levels by editors, proofreaders and quality analysts.

Back office outsourcing services provided by reliable BPO companies offer benefits such as reduced paperwork, minimized back office expenses, greater data security and privacy, error-free documents, quick turnaround time, secure file transfer, competitive price levels, constant technical assistance and more.

What Are the Services Provided by the BPO Companies?

The services cover most back office and other non-core tasks. These generally include:

• Web design and development: Web design and development are the two most commonly outsourced jobs. A BPO company will design and develop your website to enhance your business image and facilitate improved sales and profit.

• Inbound call center services: BPO companies accept customer calls and take care of their requirements. The services provided include customer care, order taking and debt collections.

• Outbound call center services: These services include center appointment setting, market research, voice broadcasting, virtual assistance and lead generation.

• Telemarketing services: This is another popular service offered by business process outsourcing companies. In telemarketing service, BPO firms offer marketing support via telephone.

• Application development

• Document conversion processes

• Document scanning

• Data entry

Technical support services, chat and e-mail support services, book keeping and accounting services, forms processing, insurance services, business consultancy, DTP, proofreading and editing, typesetting, handwriting services, documentation management, web research, and medical billing and transcription are among the other services that come under BPO services.

Thus, if you really wish the growth and success of your business and relief from heavy administrative workload, hiring BPO companies is a great option you could consider.

MOS Outsourcing - About Author:
Managed Outsource Solutions (MOS), a leading business process outsourcing companies in Tulsa, Oklahoma, combines advanced technology and manpower to provide business process outsourcing solutions that will help you achieve your business objectives.

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