Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

How to Measure the Qualities of Good Fulfilment Services?

By ILGUK Subscribe to RSS | March 19th 2012 | Views:
loading
 
  



The first question to ask is this: how many things do your fulfilment services do for you? The more control your fulfilment partner has over your order receipt, stock management and delivery processes, the better its quality is likely to be. So when you’re thinking about which fulfilment service to pick, make sure your prospective partner can offer you things like stock management and communications management.

Of course the ultimate mark of fulfilment services quality is the response of your customers to the experience of ordering and receiving your products. A good fulfilment is one the customer doesn’t even notice. It’s only when things go wrong that customers sit up and start scrutinising the ways in which their orders are being sold and delivered to them – so if you’re not hearing from your customers you’re likely to be on the right track.

There are several attributes good fulfilment services must have. Key among these attributes is the ability to go further than the competition. For example: will your fulfilment partner help you with ecommerce from a communications standpoint as well as from an order fulfilment point of view? The company that sends emails out to your customers on your behalf and provides easy tracking updates for them is the company that is increasing your customer’s service experience tenfold.

So much fulfilment these days is about volume – shipping as much as you can as quickly as you can and hang the personal aspect of it. That’s all well and good until something goes wrong and no-one knows who to talk to. If you want a good experience with a fulfilment services provider make sure you choose a company that gives you a dedicated account manager and shows a real interest in helping you do what you do, better.

Many smaller businesses have little idea how they can most efficiently fulfil orders. And why would you? Your business is about creating a product, marketing that product and refining it. Fulfilment is a completely different animal – the business of your fulfilment services partner. One of the core advantages to using outsourced fulfilment – and one of the key ways in which you will be able to measure the quality of your fulfilment partner – is that you can get advice on streamlining and redesigning your own processes to facilitate better order fulfilment.

It’s about expertise. You’re good at designing and building the products or services for which your business is known. A fulfilment services company is good at managing those products, and making sure they get to your customers within the time you’ve promised.

To this end, a quality fulfilment service will provide you with a dedicated account manager. Your account manager is there to run every aspect of your order fulfilment process, in tandem with your wishes and the way in which you want your customers to experience your company. Ultimately, your order fulfilment services partner is there to be part of your company: and that’s how you can tell you’ve got a good one.

ILGUK - About Author:
ILG are leading specialists and providers of fulfilment, fulfilment services, fulfillment and warehousing fulfillment services.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:
http://www.articleside.com/business-articles/how-to-measure-the-qualities-of-good-fulfilment-services.htm

Related Business Articles Subscribe to RSS

Using Body Repair Paint Solihull services
Published by Mary Porter on June 21st 2012 | Business
As well body repair paint Solihull work you will also need to ensure you have regular servicing Soli...
 
A complete guide to the pick and pack fulfilment services
Published by Diego Hall on December 2nd 2011 | Business
There are various fulfilment services available. One of the most popular one is the pick and pack fu...
 
PEO Comparison services helps organization to grow
Published by Morgan002 on April 20th 2012 | Business
Did you ever think about the criteria which could take your business at the higher levels? Are all t...
 
Get versatile reallocation services by these innovative companies
Published by Ankita Kumari on January 12th 2012 | Business
Rapid industrialization and commercialization are creating enormous demand for packing and moving co...
 
Mercedes repair services in Surrey
Published by Marcos Della on May 11th 2012 | Business
From the routine general car repair services to major car repair, our repair services take care of a...
 
Are you looking for the services of Engravers Nottingham?
Published by on March 27th 2012 | Business
Our engravers Nottingham have the talent and the knowledge to deal with any kind of engraving job, b...
 
Get premium commercial and residential window cleaning services from credible companies
Published by Mithun on April 12th 2012 | Business
You can find professional cleaning services that are designed to keep your home clean and dirt free....
 
About ATM services and ATM machines
Published by Chris Adam on March 13th 2012 | Business
ATM machines serve a very important role for a complete experience in banking. They provide excellen...
 
Are you in need of reliable Pest Control Luton services?
Published by on July 25th 2012 | Business
We understand that clients in need of pest control Luton are often constricted by time and this is w...
 
Bookkeeper services: What to expect from them
Published by Amitaabh Saboo on January 6th 2012 | Business
It’s vital for you to be familiar with what to be expecting from bookkeeper services ahead of appo...
 
Get Help from PEOs Avail the benefits of the services offered by PEO companies
Published by James Blee on May 16th 2012 | Business
It is not without reasons that more and more organizations are resorting to seek help of PEOs or Pro...
 
How the pick and pack services can be beneficial to your business
Published by Diego Hall on February 29th 2012 | Business
The fulfilment houses are doing a good job with their pick and pack services. It is a boon for the b...
 
Why you need the locksmith services
Published by Jacob Stefen on January 21st 2012 | Business
Choosing reliable locksmith is important since some locksmiths might charge additional for attending...
 
Use the services of the e-commerce fulfilment for more productivity
Published by Diego Hall on December 8th 2011 | Business
The e-commerce fulfilment is a happening thing taking place in the field of business these days. Kno...
 
Literature fulfillment and fulfillment ware housing major part of a business
Published by Diego Hall on January 24th 2012 | Business
Literature fulfillment and fulfillment warehousing are two things that are needed for a successful a...
 
Gauge Calibration- Finding the right services
Published by Angie Turner on June 22nd 2012 | Business
In any kind of manufacturing entity, ensuring the measuring instruments meet proper standards of gau...
 
Moving and Packing services makes house moving process easy and quick
Published by Mandymoving on December 13th 2011 | Business
Are you shifting to a new place? Worried about the shifting process? Be placated! Moving and packing...
 
Enjoy great services from best pool removal company
Published by Ashish Pandey on May 5th 2012 | Business
Getting the landscaping services from a reliable company is a must. You can hire the best profession...
 
Order fulfillment services - its advantages and benefits
Published by Ema Sis on August 23rd 2012 | Business
Fulfillment also known as order fulfillment or else products fulfillment will be it whereby a person...
 
Perfect Guidance of Florida PEO services to grow your organization
Published by Morgan002 on March 23rd 2012 | Business
Have ever thought of the criteria to take your business to high peaks? Some strategies which can mak...