Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

Answering Service for Doctors – Understanding Three Facts about People

By John Austin Subscribe to RSS | March 5th 2012 | Views:
loading
 
  



Answering service for doctors is crucial. Here, we are not dealing with a customer who wishes to buy your product or inquire about it. The caller, in this case, is a patient who either needs urgent medical help, or is inquiring about health-related issues. Even a single missed call can become a matter of life and death for somebody.

Fact #1: People Hate to be Put on Hold

When somebody is put on hold for more than 10 minutes, they are likely to get irritated and look somewhere else. For a business, this can be a great loss. For a doctor or hospital, it can be a blot to their reputation and credibility. There is no denying the fact that words spread by the mouth are more effective. If the customer, who was put on hold, turns out to be a social butterfly or somebody renowned, you can well expect the news of your “inefficiency” to be spread like wildfire.

One of the basic purposes of installing answering service for doctors is letting the patients know that they are valued and cared for.

Fact #2: People Remember you When They are Greeted Warmly

There is a reason why answering services are slowly taking over voice mails or answering machines. A cold voice of the machine that repeats the recorded message fails to touch people. When a patient is dying of a disease, this is the last thing he or she may want. Instead, a warm, friendly voice that shows eagerness to help may do wonders to the caller.

Remember, we are dealing with ill and distressed people here. Some of them might be frustrated, depressed, or in panic. A machine cannot feel human emotions. Only a real person on the phone can. Perhaps here lies the secret to the popularity of healthcare answering service. The service deploys live people who are trained to talk to the patients and comply with the hospital’s protocol.

Fact #3: Patients Expect Doctors to be Available 24×7

Like it or not, you must face this fact. When a person is ill or suffering, he or she wants somebody to be with them round the clock. When they know they can call the doctor any time, they are better able to handle their panic. This holds particularly true for the patients suffering from mental disorders. An answering service for doctors is the solution.

One of the qualities of a good doctor is empathy toward their patients. They need to understand that the patient is passing through a phase of “dis-ease.” They are not in a position to deal with voice mails asking them to call later or wait till they transfer the call to the right person. They are neither in a mood to talk to some receptionist who knows nothing about medicine.

If a patient has to deal with any of the above situations, he is immediately put off and would like to contact another health care provider. This hits your reputation, which is one of the most important assets of a doctor. An answering service for doctors can prevent such disasters. The service, in fact, allows doctors to focus on the patients rather than on the phone.

John Austin - About Author:
medical-answeringservices.com provides excellent answering service for doctors, helping them care better for their patients. For more details on Healthcare answering service features, and cost, log on to the site.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:
http://www.articleside.com/business-articles/answering-service-for-doctors-understanding-three-facts-about-people.htm

Related Business Articles Subscribe to RSS

Cater for Me is a prominent catering Birmingham service
Published by Mary Porter on June 18th 2012 | Business
Here at Cater For Me our catering Birmingham service pride ourselves on delivering a level of profes...
 
Is a mail forwarding service for you?
Published by MailNetwork on February 28th 2012 | Business
Do you travel a lot for business? So much so that when you do make it home you find a mountain of un...
 
Palo Alto and Santa Clara limo service to and from SFO Airport
Published by Ashish Pandey on June 19th 2012 | Business
There are a range of companies that offer airport limo facilities to people. It can happen in a lot ...
 
Get reliable fast and effective service by packers and movers
Published by Purushottam Chandra on January 31st 2012 | Business
Packing and moving is something which we most of us don’t like. This requires lot of our valuable ...
 
At TUCSON, we provide first class service
Published by Meghnath Kumar on March 29th 2012 | Business
It’s better advised to have a company in hand who can help you out in such emergency situations an...
 
Tangent Exhibitions display stands are certain to get your product or service noticed
Published by James Blee on June 16th 2012 | Business
Here at Tangent Exhibitions we have a selection of five separate display stands designs from you to ...
 
What to do after christmas holidays hire NJ maid service
Published by Zupiter Rey on January 11th 2012 | Business
Best choice is to get some referrals from a special buddy who will be the best one to guideline you....
 
For the ultimate luxury of business jets with a reliable, precise service contact the market leaders at Airmayfair.
Published by on June 21st 2012 | Business
We take our position very seriously, ensuring your trip is a safe and secure, and are very aware of ...
 
Why Holmes Mann’s Free Machine service offer beats all competition?
Published by Holman on April 16th 2012 | Business
Holmes Mann is offering a free service on SIAT Packaging Machines. This service is valid till six mo...
 
Prithivigurukool’s matchless service of tarot card reading, distant healing, spiritual retreats.
Published by Toni Peter on January 12th 2012 | Business
Prithivi gurukool is an organization discovers the spirit of spirituality. Our work is to guide in s...
 
Article writing service for great positions and rankings
Published by Ashish Pandey on May 9th 2012 | Business
Content writing service and article writing service should be hired with much care and deep knowledg...
 
How to locate the Best Roof Repair service provider?
Published by Micky Botter on January 21st 2012 | Business
Looking for the best roof repairs service, learn most valuable points before hiring roofing technici...
 
Used car Manchester- useful service
Published by Roney on February 6th 2012 | Business
If you want to sell or buy a second hand car then used car Manchester is a good place for that. Cars...
 
How to find the perfect printing service for prospering your business
Published by Robert Samuels on December 15th 2011 | Business
Read this article to know about the necessity of the printing service providers for making your busi...
 
Cheap web designing service
Published by Website Designing In India on January 4th 2012 | Business
One of the common factors why a web developer does not meet the objectives of a entrepreneur in deve...
 
Get accomplished and comfort service by Bhopal packers and movers
Published by Ankita Kumari on December 29th 2011 | Business
Bhopal is highly commercialized and industrialized area. It has both large and small industries. Maj...
 
Traverse with comfort and luxury through credible service providers
Published by Mithun on May 11th 2012 | Business
Welcome to YellowCabAirports.com. We are providing Airport Taxi Cabs, Yellow Airport Taxi Cabs, Limo...
 
Get easier and simpler reallocation service via Movers and Packers
Published by Ankita Gupta on July 1st 2012 | Business
There is large number of packing and moving companies in India to serve you. These reallocations com...
 
Air conditioning service Orlando ensures energy optimization by its methodical approach
Published by Alice Mark on August 12th 2012 | Business
The air conditioning service with its backup strength of the licensed professional is known for its ...
 
No. 1 Driving School is the most reliable driving lessons Croydon service
Published by Mary Porter on June 28th 2012 | Business
Our driving lessons Croydon vehicles are modern and fully-equipped with all of the conveniences that...