Latest Author Articles from PramilaMathewhttp://www.articleside.comen http://www.articleside.com/management-articles/customer-service-training.htm customer service is the provision of care to customers from pre-service to after sales service. it may be face-to-face, over the telephone, written or via new technology using e-mail and the internet.... http://www.articleside.com/management-articles/customer-service-training.htm customer service is the provision of care to customers from pre-service to after sales service. it may be face-to-face, over the telephone, written or via new technology using e-mail and the internet....