Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

Common Commercial Printing Complaints of Customers

By Kaye Marks Subscribe to RSS | December 1st 2011 | Views:
loading
 
  



Perhaps you may be one of them or have heard from a close friend who has experience with Ft. Worth printers or DFW printers. Either way you would know about the most common things that customers complain about to their companies.

It could be that the printers really make mistakes or that the customers are simply being uncooperative and insufferable or it could simply be rather unfortunate circumstances and twists of fate. Whatever the reason, there will always be people complaining about one thing or another, and if you want to know about some of the most common things people complain about, read on.

1. Dirty prints - There are cases when dirt and smudges get past the quality control stage of the process and customers actually receive these less-than-perfect prints. Moreover, for sure, the more obsessive and finicky customers will not stand for this and always ask for a discount or for the company to repeat the entire process. Most of the time, however, these customers are simply being obtuse for the sake of it and for the sake of finding something wrong with everything commercial establishments do.

2. Late Deliveries - Another thing people will complain about, and for good reason, is when commercial printing companies fail to deliver the requested prints on the specified times and dates. In this case, the people are justified in being angry simply because time is an important asset and mess-ups like this are likely to cost businesses and companies more than they should be spending on commercially printed materials. Commercial printers are obligated to deliver on time, inform the customers beforehand of possible delays, or simply provide compensation when mistakes are made.

3. Cost - Speaking of cost, another thing uninformed and ignorant customers like to complain about are money-based concerns. Because many people do not understand the entire process, the effort, and all of the raw materials needed for the entire process of commercial printing, they underestimate the costs incurred and are likely to expect less expensive services. It is understandable to be cautious about one’s money, but complaining about an expense that is perfectly justifiable is simply inexcusable.

4. Miscommunication - This one could be the fault of either the customer’s side or the commercial printing company’s side. Often, though, it is the fault of both, because a failure in communication usually means that both sides have not been clear enough that all information is exchanged properly between them. When this happens, customers usually receive something other than what they expect and cause a big commotion about it.

5. Poor Customer Service - A company can be the most skilful and richest company, but customers will always find something to complain about regarding customer service. In fact, bad customer service can be a single factor, which can sink a company due to bad reputation among people. The simple moral of this entry is to make sure that your company’s customer service is the best; otherwise, expect to get a lot of heat.

Some printers have a lot of experience in handling all of these complaints, but it does not mean that the complaints get any fewer or less frequent. If anything, people are continuing to become more demanding and more irrational customers. Now that you know all of these then, stop being a complainer and learn how to compromise.

Kaye Marks - About Author:
Kaye Z. Marks is an avid writer and follower of the developments by Ft Worth printers or DFW printers that help businesses in their marketing and advertising campaigns.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:
http://www.articleside.com/advertising-articles/common-commercial-printing-complaints-of-customers.htm

Related Advertising Articles Subscribe to RSS

Color printing in vogue for marketing materials
Published by Johnstuard on January 25th 2012 | Business
Different kinds of materials are used for marketing purposes. Some of the most common ones among the...
 
Benefits to select attractive customized car magnets printing service
Published by Excell Print on January 25th 2012 | Advertising
Car magnets are used for both commercial and personal purposes. A car magnet is an effective alterna...
 
Color printing for business needs
Published by Glyn Jones on August 9th 2012 | Business
Full color printing services are increasingly preferred the black and white cards for the simple rea...
 
Information of the managed printing services
Published by Somjons12 on March 14th 2012 | Advertising
Imprimerie montreal and grounding these imprimerie is calculated as the right technique for you and ...
 
Brochure printing services at the click of a button
Published by Scottnetparker on April 11th 2012 | Advertising
Brochures are very important for promotion of any business. These brochures should be well designed ...
 
Black and Orange is a full service design agency that offers digital printing services and so much more
Published by Angie Turner on June 18th 2012 | Business
Black and Orange Creative is a full service design agency with a wealth of experience, and the creat...
 
Online catalog printing and printing booklets – always a great idea
Published by Adair Sawyer on December 30th 2011 | Advertising
Even though there are so many forms of online marketing available, some businesses still prefer mark...
 
The calendar printing from the Calendar Company is of the highest quality
Published by Julia Roger on March 9th 2012 | Advertising
The bespoke calendar printing service that we offer is not generally offered by competing calendar p...
 
Online printing is a must in this modern world
Published by Ireenekyoko on January 27th 2012 | Advertising
There are more manners that one that most of you can benefit from the aid of expert or professional ...
 
Aspects to remember when poster printing
Published by Griff_anjaneth on January 25th 2012 | Advertising
There are all kinds of means for you to advertise or promote a cause, idea, service or a product. Th...
 
Things to keep in mind in looking for online printing services
Published by Ireenekyoko on January 25th 2012 | Advertising
A suitable manner for you to get your promotional materials like your posters, brochures, postcards ...
 
Dye sublimation drive Fabric printing
Published by Eoin Morgan on April 17th 2012 | Advertising
Chiefly the dye-sub skill is used behind the art of fabric printing. Those who are fascinated to fab...
 
A1 Acetate is just one of the printing services that Ezeeplan can offer
Published by James Blee on June 17th 2012 | Business
Our most popular service is to translate content from smaller scales to A1 acetate or paper sizes. H...
 
Right personality and style must be incorporated in poster printing
Published by Griff_anjaneth on January 26th 2012 | Advertising
Poster printing is all about style and personality. When most of you want to differentiate your busi...
 
Why Leaflet printing is good for marketing purposes
Published by Mary Porter on June 28th 2012 | Business
Want to tell customers about your products, your latest brands and the brilliant service that you pr...
 
What to notice in an online printing service
Published by Ireenekyoko on January 30th 2012 | Advertising
When it comes to planning and printing business promotional tools and materials for your business....
 
Have a thorough knowledge on the color printing technology
Published by Robert Samuels on December 15th 2011 | Business
Read this article to know how the science and technology has managed to provide us the opportunity t...
 
Want cheap catalog printing? an online printing company is the best option
Published by Adair Sawyer on December 30th 2011 | Advertising
What comes to your mind when you hear the word “cheap catalog printing”? There was a time when a...
 
Business printing made easier allover in America
Published by Warner on April 2nd 2012 | Advertising
Just open a wholesale account with Americas Printhouse and put you order either online or over phone...
 
Advantages of online printing
Published by Ireenekyoko on January 24th 2012 | Advertising
Online printing service has come a long way over the past few years or decades....