Article Side

Online Article Directory!

Hello Guest! Login or Register to submit articles!

Common Commercial Printing Complaints of Customers

By Kaye Marks Subscribe to RSS | December 1st 2011 | Views:
loading
 
  



Perhaps you may be one of them or have heard from a close friend who has experience with Ft. Worth printers or DFW printers. Either way you would know about the most common things that customers complain about to their companies.

It could be that the printers really make mistakes or that the customers are simply being uncooperative and insufferable or it could simply be rather unfortunate circumstances and twists of fate. Whatever the reason, there will always be people complaining about one thing or another, and if you want to know about some of the most common things people complain about, read on.

1. Dirty prints - There are cases when dirt and smudges get past the quality control stage of the process and customers actually receive these less-than-perfect prints. Moreover, for sure, the more obsessive and finicky customers will not stand for this and always ask for a discount or for the company to repeat the entire process. Most of the time, however, these customers are simply being obtuse for the sake of it and for the sake of finding something wrong with everything commercial establishments do.

2. Late Deliveries - Another thing people will complain about, and for good reason, is when commercial printing companies fail to deliver the requested prints on the specified times and dates. In this case, the people are justified in being angry simply because time is an important asset and mess-ups like this are likely to cost businesses and companies more than they should be spending on commercially printed materials. Commercial printers are obligated to deliver on time, inform the customers beforehand of possible delays, or simply provide compensation when mistakes are made.

3. Cost - Speaking of cost, another thing uninformed and ignorant customers like to complain about are money-based concerns. Because many people do not understand the entire process, the effort, and all of the raw materials needed for the entire process of commercial printing, they underestimate the costs incurred and are likely to expect less expensive services. It is understandable to be cautious about one’s money, but complaining about an expense that is perfectly justifiable is simply inexcusable.

4. Miscommunication - This one could be the fault of either the customer’s side or the commercial printing company’s side. Often, though, it is the fault of both, because a failure in communication usually means that both sides have not been clear enough that all information is exchanged properly between them. When this happens, customers usually receive something other than what they expect and cause a big commotion about it.

5. Poor Customer Service - A company can be the most skilful and richest company, but customers will always find something to complain about regarding customer service. In fact, bad customer service can be a single factor, which can sink a company due to bad reputation among people. The simple moral of this entry is to make sure that your company’s customer service is the best; otherwise, expect to get a lot of heat.

Some printers have a lot of experience in handling all of these complaints, but it does not mean that the complaints get any fewer or less frequent. If anything, people are continuing to become more demanding and more irrational customers. Now that you know all of these then, stop being a complainer and learn how to compromise.

Kaye Marks - About Author:
Kaye Z. Marks is an avid writer and follower of the developments by Ft Worth printers or DFW printers that help businesses in their marketing and advertising campaigns.

Share on Facebook Tweet It Stumbleupon this post This post is delicious !

Article Source:
http://www.articleside.com/advertising-articles/common-commercial-printing-complaints-of-customers.htm

Related Advertising Articles Subscribe to RSS

Online catalog printing and printing booklets – always a great idea
Published by Adair Sawyer on December 30th 2011 | Advertising
Even though there are so many forms of online marketing available, some businesses still prefer mark...
 
Aspects to remember when poster printing
Published by Griff_anjaneth on January 25th 2012 | Advertising
There are all kinds of means for you to advertise or promote a cause, idea, service or a product. Th...
 
Offering the best and the cheapest printing facilities in Montreal Canada
Published by Coloprilreview on November 25th 2011 | Business
Imprimerie Montreal is one of the best printing and designing companies in Canada. imprimerie...
 
Customized t shirts|screen printing Las Vegas
Published by Selinadicousta on July 6th 2012 | Business
T-shirts often serve as a form of self-expression. The words and graphics that people wear give them...
 
Online printing is a must in this modern world
Published by Ireenekyoko on January 27th 2012 | Advertising
There are more manners that one that most of you can benefit from the aid of expert or professional ...
 
Advantage of wholesale printing services
Published by Louis Philips on January 13th 2012 | Advertising
Only a small time ago, wholesale printing was reasonably typical for a quote to be prepared and sent...
 
Large format printing and banner printing
Published by Mary Porter on July 4th 2012 | Business
If you are looking for large format printing you want be sure that you are getting the best possible...
 
Create screen, t shirt printing from graphic designer las vegas at accenttshirts
Published by Selinadicousta on July 24th 2012 | Business
There are multiple reasons why people would need to put in a bulk order of t-shirts. The reasons why...
 
How to find the perfect printing service for prospering your business
Published by Robert Samuels on December 15th 2011 | Business
Read this article to know about the necessity of the printing service providers for making your busi...
 
Imprimerie Montreal is the ultimate name in printing industry
Published by Somjons12 on February 14th 2012 | Advertising
The name imprimerie Montreal is now very much popular among the clientele base due to their quality ...
 
A1 Acetate is just one of the printing services that Ezeeplan can offer
Published by James Blee on June 17th 2012 | Business
Our most popular service is to translate content from smaller scales to A1 acetate or paper sizes. H...
 
Business printing made easier allover in America
Published by Warner on April 2nd 2012 | Advertising
Just open a wholesale account with Americas Printhouse and put you order either online or over phone...
 
Key points meant for using the services of the secure printing facilities
Published by Ema Sis on January 17th 2012 | Business
Printing services is among the main formula on the production increase along with advertising phases...
 
Dye sublimation drive Fabric printing
Published by Eoin Morgan on April 17th 2012 | Advertising
Chiefly the dye-sub skill is used behind the art of fabric printing. Those who are fascinated to fab...
 
Wrap them right- Envelope printing
Published by Raymond H. Barr on July 20th 2012 | Advertising
You can say everything, but how you say it, how you cover it around make any difference a whole lot ...
 
Make your pictures livelier with color printing
Published by Robert Samuels on January 2nd 2012 | Business
The inks which are used for the color printing are considered to be semi-transparent. They seem to o...
 
Right personality and style must be incorporated in poster printing
Published by Griff_anjaneth on January 26th 2012 | Advertising
Poster printing is all about style and personality. When most of you want to differentiate your busi...
 
Are you looking for Large Format Ink for your printer and proper printing
Published by James Blee on June 17th 2012 | Business
Many people use large format printers to product top quality stunning images, and to achieve the abs...
 
The calendar printing from the Calendar Company is of the highest quality
Published by Julia Roger on March 9th 2012 | Advertising
The bespoke calendar printing service that we offer is not generally offered by competing calendar p...
 
Websites that aggregates a significant number of printing Uniqueskins.com coupons or codes
Published by Manohar Sai on January 9th 2012 | Business
It is wise to read all the terms and conditions of each website you sign up for and familiarize your...